Thread: Canceling CreditExpert

I just went there -- it's pretty cool. I like all of the monitoring tools ... and especially the CREDIT SCORE simulator -- talk about de-mystifying FICO!!! Now I can see what will make the most impact.

I'll debate for a few weeks whether to keep it or not.

mj

Originally posted by judyputy
BEWARE SO you end up having to cancel my phone at 1-800-767-6864. I plan to call in the morning. I will also call several times to make sure it's cancelled.

Judy,
I tried that # and it says:

beep boop bop "please check the # and dial again"

Rut roh! I smell an $80 charge on CC soon :) I have searched their site and get no 800# except a hearing impaired TTY line. So I guess I will try and cancel online without knowing my exact start date - just cancel it now. Any one know if the 800# has been changed?

-Dave

PS. found it on their website only after you login and go to your account it says:

Questions?
Email us,
or call
1-800-787-6864

Oh well no contact via phone huh...Im sending an email. Ill let y'all know the response.

i used my paypal atm card it has a buck on it. they don't auth more than a buck, so they can't legally charge me more than a buck, or i can charge back the amount (less a buck).

Actually now that I look at the number on the website there was a 6 where an 8 was (2 different numbers on 2 different pages) and I could not see the slight change in the number on the final cancellation page (if 6 were 8 :-)...I tried the 1800-787-6864 # and it is connected...anyway the online cancellation seemed to work so I will let you know if I see an $80 charge or if cancellation worked as expected.

-Dave