Thread: Household Bank Scam

George,
I never anything so far with First USA and I had their Yahoo Visa for over two years. I used their on-line payment to pay the card.


Ron.

THE AUTO PAY that ISN'T an AUTO PAY. I have HOUSEHOLD BANK for years, I had Auto-Pay set up on my account originally for $50 and then dropped auto pay to $30 and my payment was always $29.00. Well last month they charged me $39 for membership against my account balance so then they changed my minimum to $31 but they only took out $30.00. so I got charged $25.00 late fee because I was 1$ short according to them in my auto pay. This month it is back to $29.00 per month. I called household bank to find out why they didn't take out the minimum. They said they could only go up to the $30 limit I had. I said WHAT!!!! I have auto-pay, They told me I should have gone online and checked. I said that is ridiculous, why would auto pay not be an auto-pay. if I have to go online every time then what is auto-pay for! I said why do I have to go online and check to see if they are tricking me every month. That is why I have AUTO-PAY to AUTO-PAY. Makes sense to everybody except HOUSEHOLD BANK. my other banks take out the $ amount or at least the minimum. So $1 cost me $25.00 and higher interest fees because I was late on $1.00 Way to go Congress, you really fixed the bank system if this is considered logical. IT IS UNETHICAL at very least if not downright THEFT!!!!! Robbers go to jail and these guys are robbing everybody with their little banking schemes and then ruin your credit so you can’t get a loan because you were short $1.00. Then everybody else can take a shot at you, your lenders, your insurance companies and anybody else that can take a shot at you. And it is amazing why people think the lower income earners are broke and in POVERTY!!

Holy thread resurrection, batman! 10 years!

Originally Posted by sparq

Holy thread resurrection, batman! 10 years!

No kidding!

I just noticed that I have been a member here for longer than that ... :)

To the most recent poster: You said the following:

I called household bank to find out why they didn't take out the minimum. They said they could only go up to the $30 limit I had.

Your auto-pay wasn't set up to take out the "minimum due". It was set to allow $29. They did EXACTLY what you told them to do, and now you're upset?

What if they had changed your minimum payment to $500 for that month, and they had done EXACTLY what you are NOW complaining about -- taken $500? You'd be right here, complaining that they took more than the amount YOU had set up.

Beyond all this ... it's foolish to set up "auto-pay" to allow a creditor to TAKE money from your account. NEVER let a creditor TAKE money. Instead, you should set up monthly e-Bills @ your BANK, and have the bank SEND money TO them each month. That way, you (a) retain control over your finances and (b) are actively involved in making sure that this kind of crap does NOT happen (comparing monthly statements to scheduled payments).