Anybody ever get this Eq error

Discussion in 'Credit Talk' started by LKH, Sep 10, 2002.

  1. LKH

    LKH Well-Known Member

    message?

    Unable to Verify Identity

    We are unable to currently provide your product on-line and will advise of the status within 5 business days via the email address provided during the registration process. Your credit card has not been charged. If you have additional questions, please contact our Customer Care department at customer.care@equifax.com or 1-888-532-0179, 7 days a week between the hours of 8:00 am - 12:00 Midnight Eastern Time Zone.

    Error Code: 45D
     
  2. Platinum

    Platinum Well-Known Member

    Oh yes...LKH

    It's time to delete soft inquiries. Your file is too big. It has nothing to do with your identity. I received same message 5 days ago. Next day they deleted 50+ soft inquiries.
     
  3. LKH

    LKH Well-Known Member

    My inquiries have been at 176 for weeks now. Why all of a sudden would this be a problem? And if this is happening, there goes my bumpage.
     
  4. Platinum

    Platinum Well-Known Member


    I was at 154 for weeks. And then at once the message: "we are unable to verify your identity". Second try the message: "high volume". I called them and very next day I pulled my report without any problem. I noticed 50+ less inquiries from Equifax Consumer Services. I don't know about bumpage because I don't have any hard. I stopped applying 3 months ago.
     
  5. LKH

    LKH Well-Known Member

    Since this happened, do you still get 2 inq's when you pull your report and 2 taken off the bottom?
     
  6. Platinum

    Platinum Well-Known Member

    Yes, I am still pulling every day and I get every time 2 inquiry from Equifax Consumer Services. They don't take off 2 from the bottom. The total number of inquiries is being increased every day now. I believe my file is gonna be too big pretty soon again.
     
  7. Platinum

    Platinum Well-Known Member

    Just quick suggestion for everyone. When I called Equifax I talked to supervisor. She said it's not recommended to pull report between midnight E.T. and 6:00 AM because they do a maintenance and that's why we are receiving error code.
     
  8. QUEEN_BEE

    QUEEN_BEE Well-Known Member

    Do you have to call customer service about the error or does it go away on its own?
     
  9. Platinum

    Platinum Well-Known Member


    You have to report to CS by e-mail or calling.
     

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