Thread: Canceling CreditExpert

BEWARE that it's kinda hard to get the sucker canceled if you signed up for it. I couldn't figure it out so I had to e-mail them. Even thier instructions were wrong and it took me quite a while to figure out where to go. Here's the scoop:

Go to your customized home page (where your score shows)
Click on MY PROFILE
Go to the bottom of the page...
Right above SUBMIT and CANCEL, there's a tiny line that says
VIEW MY SUBSCRIPTION ACCOUNTS..click that
Click on Cancel my account
A confirmation page will show...
Pick Cancel my account again...


That will then take you to a messed up page that's under construction or something....it WON'T cancel your account. It's a flub or something. SO you end up having to cancel my phone at 1-800-767-6864. I plan to call in the morning. I will also call several times to make sure it's cancelled.

Crooks.

Well then, it's a good thing I've used an Amex Private Payment number, it expires at the end of the month so if they try to charge it after I cancel, it wouldn't go through.

Saar

Wow! I didn't realize the private payments worked that way. Cool. I haven't been using it, but I think I will start.

breeze

Judy,
Thank you so much for the heads up...that really helps! Sorry you had that problem!

Saar and breeze,"private payment" has resolved alot of fear I was having with some of the businesses where you have to give a credit card number for service.Breeze ,I would check it out,it's awsome.

Judyputy, did you have any problems cancelling?

I still have not been able to cancel. The online site cuts off at the dummy web page and they won't answer the phone.

Maybe because it's a weekend. I will try again Monday morning. Good thing I am not waiting until the lasy minute to do this. I would have a fat $79.00 charge on my CC.

Originally posted by river
Saar and breeze,"private payment" has resolved alot of fear I was having with some of the businesses where you have to give a credit card number for service.Breeze ,I would check it out,it's awsome.

Alas I don't have a real Amex account but I do have the next best thing. The 7-11 conveniance stores carry the 7-11 Gift Card by American Express. You give them $25 to $1000 and you get a card with the Amex Blue Box logo goo for use at 98% of places that take Amex cards! The nice thing is I can give out that number because it's not tied to my name or address and if there's only $3 left on the card, oop! I then don'thave to worry about Shady Max's Fly by Night Internet Store trying to rip me off. Plus, if someone else like thta yahoo who stole the 100s of credit card numbers from CDNOW strikes again, I don't care, I can just get another card.

Thanks for the info Judy!!

-Dave

Okay, I finally got it cancelled. But it took a call and two days for it to cancel.

So, my advice is don't wait until the last minute or you could have a $79.95 charge on your account!!