I had a question about disputed charges on a CC - not sure if this is the best board for it, but I've always gotten good answers here before!
Anyway, it's a standard Cap1 card... I have $1000 balance on it now and will be charging another $1700.
q1) How long does the chargeback period apply? I've heard that it's 60 days from the day they mail the statment it shows up on... but I get my statements online. Would it be 60 days from the date it's available?
q2) I'm only charging it to get the charge back protection. If I pay off the $1700 right after charging it do I lose my protection? How about if I pay $1000, leaving a balace equal to the charge ($1700) on there?
Also - has anyone dealt with Cap1 about chargebacks? Are they easy to work with or not?
If you're wondering, it's for an auto repair that's been done by a local shop and I want to make sure I have recourse if it wasn't done correctly, or the shop won't honor the warranty.