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Yeah, I got that too George. Seems completely random, but typically the report is available the next time I look, unless I'm online and checking every hour )
I had that for a day and a half last week. It means your local database is down for the count. Since mine went down only 1 hard has been bumped. IT is now bumping older eq disclosures instead of just hard but it is skipping the ARs, PMRs,IDs,ect.
You can't get a report for either of you? I would definitely contact them. You paid for a service, you deserve for it to work. Dani