As of 09/29/03 I have 3 payments due on my Impala. I will admit that GMAC has certainly worked with me in the past. But now they have forwarded my account to their "special" collection department. aka Ex-convicts on parole as collectors.
These guys, like Mr. Street (pimp?) were so rude. I realize that they have a job to do, but goodness gracious, this guy called my work and started spouting off about me being 3 payments behind on my Malibu and wanting to know if I had turned the car in to the dealership where I purchased the vehicle. I was like what? He said do you have a Malibu? I said no! He said OH, I meant an Impala. Do you have an Impala? Is this sirrowan? (fine time to ask who the hell I am, because I hadn't identified myself and he hadn't told me where he was calling from either). Yeah, this is sirrowan. Well, and sh#t spewed forth from his mouth like a well seasoned beggar. I asked for the number to call him back at and did.
Anyway, I called them back. This all happened Wednesday. I talked to a Morgan this time. I told him that I couldn't make a payment until Friday. He said that he couldn't guarantee that my car would be repo'd by then. I said well, I will take my chances.
Today I call to make a payment and the guy says that I must pay double what I said I promised to pay on Wednesday. What a bunch of jerks! I told him that unfortunetely I am unable to pull money from my a$$ at this time, but in the near future it was definetely possible. I kept him on the phone forever. He kept saying that he had to get off the phone. Wasn't as aggressive as he thought he was, hehehehe.
So I call back and ask to talk to a supervisor. I get to talk to this guy named Mike Fry. Mike has the personality of a rock. First thing he says is, what do you want? Huh? I am thinking wow, I bet you have CSR Rep of the year two years running....
We have a few words, I ask him if he's a supervisor. He says he is a credit admin. I say well isn't that the same as a credit rep? Well, you could say that, he says. I said Who is the supervisor. He would not tell me. We had a few more choice words, I finally I lose my temple, JUST A LITTLE, and I say are you in the collection industry because you have a f###ing personality disorder or WHAT? He says sort of whiny like I'm not talking to you anymore and hangs up.
So, I am going to western union one payment without them knowing and hope that that takes care of them for the time being.
DF has put the car in the garage and locked it so they can't get it right now.