My wife has a new mortgage with GMAC.
when the first payment came due, i sent a check online to GMAC for the Monthly payment (2500) plus some additional principal.
The check never posted to the account, so I contacted GMAC online today via chat, and asked them what happened to the payment.
They said "it was returned y the bank due to "invalid account number".
they are NOT saying it bounced.. they are saying the account number is invalid. (The check was a BT check at 0.0%).
I made a payment online today. They waived the late fee upon my request as a "one time courtesty", but said that it WILL be reported as a 30 day mortgage late, because of the phooey "we are required by law to report when you are 30 days past due."
"the 30 day late WILL be posted to your history. it will take 30-90 days for it to appear".
anything I can do???? Call the President's office before it appears?? wait until it appears to call (hopefully it never will?)
this is a brand new mortgage, opened end of 2002.
I asked "why didnt you call me" they said "we dont do that, we send you a letter on the 14th". I did NOT recieve a letter from them. Really.
any ideas???? Thanks!!
I saved the chat on my computer.