GMAC mortgage Problem... Help! - Credit Repair Forum from Creditnet
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  1. #1
    Nestea is offline Senior Member
    Join Date
    Nov 2002
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    863

    GMAC mortgage Problem... Help!

    My wife has a new mortgage with GMAC.

    when the first payment came due, i sent a check online to GMAC for the Monthly payment (2500) plus some additional principal.

    The check never posted to the account, so I contacted GMAC online today via chat, and asked them what happened to the payment.

    They said "it was returned y the bank due to "invalid account number".

    they are NOT saying it bounced.. they are saying the account number is invalid. (The check was a BT check at 0.0%).

    I made a payment online today. They waived the late fee upon my request as a "one time courtesty", but said that it WILL be reported as a 30 day mortgage late, because of the phooey "we are required by law to report when you are 30 days past due."

    "the 30 day late WILL be posted to your history. it will take 30-90 days for it to appear".

    anything I can do???? Call the President's office before it appears?? wait until it appears to call (hopefully it never will?)

    this is a brand new mortgage, opened end of 2002.

    I asked "why didnt you call me" they said "we dont do that, we send you a letter on the 14th". I did NOT recieve a letter from them. Really.

    any ideas???? Thanks!!

    I saved the chat on my computer.

  2.  
  3. #2
    lbrown59 is offline Senior Member
    Join Date
    Feb 2001
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    17,876

    Re: GMAC mortgage Problem... Help!

    1*You aren't responsable for banking errors .
    Originally posted by Nestea

    1*They said "it was returned by the bank due to "invalid account number".

    1*they are NOT saying it bounced.. they are saying the account number is invalid. (The check was a BT check at 0.0%).
    2*"we are required by law to report when you are 30 days past due."

    I saved the chat on my computer.
    ~~~~~~~~~~~~~~~~~~~~
    1*Bounced checks fees are a racket.
    2*This is a lie.

  4. #3
    Nestea is offline Senior Member
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    Re: GMAC mortgage Problem... Help!

    bump

  5. #4
    QUEEN_BEE is offline Registered User
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    Oct 2001
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    Re: GMAC mortgage Problem... Help!

    This leads me to believe one of two things happened:

    1. the account number that was printed on the check was misprinted (not your fault).

    2. the account number got screwed up when they tried to redeem the check (still not your fault)

    Did you keep a copy of the check? Can you get a copy of the check? That would eliminate or confirm #1.

  6. #5
    Nestea is offline Senior Member
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    Nov 2002
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    Re: GMAC mortgage Problem... Help!

    Yes. I believe I do have a copy of the check.

    its a Chase check, from a BT offer, not a GMAC check.

  7. #6
    QUEEN_BEE is offline Registered User
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    Oct 2001
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    Re: GMAC mortgage Problem... Help!

    Is the account number on the check the same as your Chase account number? If so and they match you have GMAC on the hook.

    If its not your account number, you can either:

    a. call Chase and confirm the numbers with them
    b. if you have another BT check, make sure the account number on it is the same as the one you send GMAC and use it. If it posts w/o problems, then that confirms that the problem is not the account number as well.

  8. #7
    Butch is offline Senior Member
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    May 2002
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    Re: GMAC mortgage Problem... Help!

    Nestea,

    Be very specific about why the number got messed up.

    Who did it, and why?

    ???

  9. #8
    QUEEN_BEE is offline Registered User
    Join Date
    Oct 2001
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    2,482

    Re: Re: GMAC mortgage Problem... Help!

    Originally posted by Butch
    Nestea,

    Be very specific about why the number got messed up.

    Who did it, and why?

    ???
    That's what I was getting at. Thanks, Butch.

  10. #9
    Nestea is offline Senior Member
    Join Date
    Nov 2002
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    863

    Re: Re: GMAC mortgage Problem... He

    I gave a Chase BT check that came in the mail... Put the check numbers in the GMAC online site...

    The CORRECT numbers, as on the check...

    They say chase returned it for Invalid Account Number.

    GMAC states that they did NOT call me to tell me, only that they "sent me a letter".

    I got GMAC to waive the late fee, but the gal insists that GMAC must report a 30 day late.

    This is my wife, who has 100% PERFECT credit (like GEORGE... lol)

  11. #10
    DaveLV is offline Senior Member
    Join Date
    Mar 2001
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    1,878

    Re: Re: GMAC mortgage Problem... He

    I don't think you can do ACH transfers from a credit card like you can with a normal checking account.

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