I called Citibank and finally got transferred to their account recovery department. They listened to what I had to say, but then said I needed to contact the law firm because they were handling my account. I told them the law firm told me they would not negotiate and that I would like to try to find someone that could possibly help me take care of this account and the rep told me he can put in a request to have a manager to review my account and call within two days, but he said the manager would be calling during the day. I told him I work during the day and that I can not receive any phone calls because the calls would put my job in jeopardy. I asked to speak to a manager now and he told there were none available. I asked if there was a time I could call back and he said try in 48 hours. Am I just getting the run around on this?