I just received a credit alert for a balance increase in one of my credit card accounts. The thing is, the account was opened in 1995. I don't even have the credit card anymore, and certainly didn't use it. Worst of all, I don't see any statements coming from them nor do I know where to pay off the balance. I am worried that it will have negative effect my credit score. What should I do? Here is the information: CITI CARDS CBSDNA (XXXXXXXXXXXX9113) New balance: $665 Show/Hide Details Account opened: 11/1995 Description: Credit card Amount in H/C column is credit limit
contact them and ask for a new card.Then you will see what's it's about.It's a old history is it reporting neg,does i should a balance.It could be positive/
Thanks for the response. Unfortunately, I don't have their contact info. A Google of "CITI CARDS CBSDNA" only shows a PO Box address with no phone number. Citibank PO Box 6241 Sioux Falls, SD 57117-6241 Another thing, how can I ask for a new card without knowing the account number?
Just tell them your wallet was burned up in a fire so you should have your ss# mothers maidian name etc.You should be able to get the phone number from the address.
If you have a new charge on a card you don't have anymore, you need to be looking at fraudulent use of the card. The reports directly from Trans Union usually have the full account number.
Thank everyone for your help! Trans Union did provide a complete account number. I called CitiCard up, and everything is resolved!
what was the phone number i know you resolved this a few months ago, but did you end up getting a phone number for that creditor? i'm having the same problem and would like more info on this account!
