What should i do? Dell

Discussion in 'Credit Talk' started by Bill B, Dec 14, 2001.

  1. Bill B

    Bill B Well-Known Member

    I was approved for a loan to buy there computer.I refused the order from ups and from there rep they recived it back on 10/04/2001 and takes up to 30 days to credit..Well it's been over 60 days and they are sending me NoN-Payment and Default letters and mentining collection agencies..I have talked with them atleast 4 times on this in the past month and they dont do a thing..I dont want them to report and make my other cards go up like citi for example..
     
  2. CardKid

    CardKid Well-Known Member

    Contact Dell and ask for the tracking number of the shipment and a letter stating that the merchandise was received by them on 10/04/2001.

    Once received, I would contact UPS via www.ups.com and enter the tracking number. If you refused the order, the shipping log will display the final destination which should be it's origin in this case.

    Print out the shipping log, copy the letter Dell sends confirming receipt of the merchandise and contact the lender. Ask them for an address or fax number to send information regarding the matter.

    Send a copy to them along with a written explanation that you did not receive the order and that Dell has confirmed receipt of the merchandise and should have credited the account by 11/04/2001.

    I would also provide the lender with the name, phone number, and extension of the Dell rep you dealt with...and follow-up every few days until this matter has been closed and you are satisfied with the result.

    CardKid
     
  3. lbrown59

    lbrown59 Well-Known Member

    Why NOT?
    That's the way Fico and credit reports are supposed to work together?
     
  4. Bill B

    Bill B Well-Known Member

    I just dont want my citi apr to go up. It is at 6.85% if they report the info the card would go up to 24.9% and on a balance of 10k that aint good..It would be one thing to have the computer but i never had my hands on it and they got it back on 10/04/2001
     
  5. lbrown59

    lbrown59 Well-Known Member

    What you say here makes no difference .This is the way Fico and the CRAs and Creditors have the con game set up.!
     

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