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Old 07.09.2001, 18:56
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I wasted an afternoon at my local Walmart Super Center waiting to purchase tires. I was told it would take 40 minutes. After two hours, I found out the tire guy had gone to lunch and no one knew when he would be back. So, most of my afternoon was wasted.

I tried writing a letter of complaint to the email address they list on their web site. When I tried to send it, I found out it was an invalid email address.

These people really know how to make you mad. Does anyone know the email address for the Walmart stores? I really want to write a letter now.
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Old 07.10.2001, 04:42
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Re: Walmart super Centers

We have a Walmart Supercenter where I live. It is definitely has the worst customer service around. A typical Saturday afternoon will find you in line for over 30 minutes (because only 4 of the 30 lines are open). I don't have a corporate e-mail address, but have you tried writing to the manager of that store? I know the corporate office is out of Arkansas. I would try the toll free directory atl (800) 555-1212 and see if they have the number for Walmart's corporate headquarters. Then you could work from there. Keep us posted.

Dani
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Old 07.10.2001, 09:59
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Re: Walmart super Centers

I found the local address and wrote the manager a letter today. Will be interesting to see if they reply. They don't list the addresses or phone numbers in the phone book so are hard to find. I guess they don't like to hear from consumers.
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Old 07.15.2001, 02:01
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Re: Walmart super Centers

Try sending letter thru planet feedback.
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Old 07.26.2001, 09:25
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Re: Walmart super Centers

I waited 16 days for a response and got nothing. Of interest, the sign in their store says that if you are disssatisfied in any way to let them know and they will make it right.
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Old 07.26.2001, 17:14
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Re: Walmart super Centers

Call Store and ask for district managers name and phone number or address. Call or write him / her and tell of your troubles. I have done this with other companies and always gotten a very fast response and usually a follow up apology from the store manager also.

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