I am assuming this is Bank of America. I received a letter from them late last week and it is unclear what bank they represent. Can someone please tell me who these people are? Thank you.
It is now Bank of America, but through the BoA acquisition last fall, the account could be an MBNA account originally.
Are they considered a collector or are they the original creditor? I want to respond but want to know their role in the game.
Their technical name is Asset Recovery department. They are the service end for accounts in collection, closed, etc..
FIA Card Services is the entity that now owns Bank of America's credit card business, as well as Wachovia's (Wachovia sold their credit card business to help pay for ther merger with Bof A). Didn't know about the MBNA connection - thanks for posting that. And what a bunch of weasels (my apologies to weasels everywhere) they are. I also got a letter from FIA last week, informing me they were raising my APR to 30%, and the only way I could keep that from happening was to inform them I would no longer use the card. By the time I received the letter, I had eight days to respond. I had one late payment three years ago. I have another card through BofA, and I am waiting to see what happens with this one.