Always validate debt?

Discussion in 'Credit Talk' started by matymo, Feb 2, 2011.

  1. JoshuaHeckathorn

    JoshuaHeckathorn Administrator

    I believe Resurgent Capital Services is a DBA of LVNV. LVNV basically buys the debt and then uses RCS to collect it. I'd follow up with RCS to make sure they received a copy of your PFD as well.
     
  2. matymo

    matymo Active Member

    I've gotten two more letters from Resurgent Capital. The first says that "Resurgent Capital Services, L.P. ("Resurgent"), one of its servicing agencies, or one of the three major consumer reporting agencies has received an inquiry on this account. Resurgent manages this account for the current creditor indicated above and is currently investigating your claim."

    I never filed a claim.

    Next letter states "Information you provided regarding this account has been forwarded to the customer service for research. However, we have bee unable to contact you to discuss this account.

    If we are unable to establish contact with you within 21 days from the date of this letter, active collection efforts will resume on your account. If your account is currently being reported to the three major consumer reporting agencies, a request will be submitted to update your tradeline to indicate "account information disputed by consumer" during the next reporting cycle."

    I never replied to any of the letters they sent me. What information are they talking about? Is this a ploy to get me to call them? What should my next move be?

    Also, I haven't received letters back from 4 of the 5 creditors I sent pay-for-deletes to. (I offered full amount) This was over a month ago. Should I send a new letter, wait for a response, or is it time to give them a call?
     
  3. JoshuaHeckathorn

    JoshuaHeckathorn Administrator

    Didn't you send out a bunch of PFDs? That's probably what they're referring to in the letter they sent you. It might be worth giving RCS a call just to determine what the situation is. You can simply make sure they have your current address and tell them you will continue all your communication in writing.

    Also, I would give the creditors you sent PFDs too at least 60 days to respond. They never move as fast as you would like.
     
  4. matymo

    matymo Active Member

    Talked to a collection agency on the phone today. I had a question about a letter they sent me in regards to a PFD I had sent them. Basically they said they couldn't delete the remark...they could only update it as paid in full. It would then be my responsibility to dispute the remark and get it removed from my report. Is this true? I wouldn't think I would have grounds for removal based solely on the fact I had paid them.
     
  5. JoshuaHeckathorn

    JoshuaHeckathorn Administrator

    "Paid in Full", or a "Paid Collection"? There's a big difference.

    And no, you wouldn't be able to get a negative mark removed from your credit reports just because you paid it.
     
  6. matymo

    matymo Active Member

    Could've sworn she said "Paid in Full."

    And thats what I thought.

    So the reason I called in the first place was to get clarification on a letter they sent me which reads:

    "yayaya, here is the validation of debt you requested.

    In addition, please be advised that we have contacted the credit bureaus with which we do business, with our request to delete our listing of the above referenced accounts from your credit profile for the social security number we have listed in our records. Please be advised NCO Financial Systems, INC. cannot effect a change to how any other company may have listed the above accounts on your credit profile."

    This letter was in response to my PFD, where I offered the full amount due. I was confused because there wasn't anything mentioned in the letter about my offer and I hadn't paid them any money, yet they were stating the above about contacting the credit bureaus to remove their remarks. When I spoke to the lady on the phone, she basically said they could only update it as "paid in full", which was contradictory to what the letter said. I should've spoken to someone else for further clarification. Anyway, I'm tempted to just pay the money but I really want a letter that spells out more clearly that once payment is received, their remarks will be removed. I just don't trust this letter. Should I sent another PFD?
     
  7. JoshuaHeckathorn

    JoshuaHeckathorn Administrator

    Yea, I would shy away from actually paying anything until you get an agreement in writing that's clear. From the looks of the letter they sent you, it appears as though they were prepared to delete the listing completely. Have you already responded to this letter? If so, what was the response?
     
  8. matymo

    matymo Active Member


    Hey Joshua, I sent a reply to that letter shortly after I got it. It was essentially just the same PFD I had sent them in the first place. Like you said, it sounded like they were willing to delete but I wanted the terms more clear before I sent in the money.

    A few days ago I got a settlement offer from Northland Group (apparently they affiliation with LNVN Funding) The offer they sent me was for just over a quarter of what I owe, which is fantastic. However, there is some wording in the letter that scares me, which reads: "Because of interest that may vary from day to day, the amount due on the day you pay may be greater. Hence, if you pay the amount shown above, an adjustment may be necessary after we receive your check in which event we will inform you before depositing the check for collection."

    That wording seems to leave a lot to interpretation as to what the final amount would end up being.

    Also, there is no mention of how my account will be closed. Obviously I'm aiming for full deletion, but there isn't anything mentioned at all. Should I send a PFD in response for the amount they offered?

    Thanks for the input.
     
  9. JoshuaHeckathorn

    JoshuaHeckathorn Administrator

    Yea, I would push for an exact amount that both parties agree to. I wouldn't leave any room for interpretation and you definitely want the agreement to state how the debt will be reported on your credit reports.

    Is this the first communication you received from Northland? I can't say I'm familiar with them, but it sounds like your account may have been sold again.
     
  10. matymo

    matymo Active Member

    Ya I agree. I'm going to send out a POD for the amount they offered.

    No, the first correspondence I received about this debt was from Resurgent Capital Services. Any reason to worry or is this just run of the mill?


    Regarding a separate account, correspondence went like this:

    Me: Send POD for 1/4 of original amount.
    Them: Send offer of little less than 1/3 of original amount, they will list account as "settled."
    Me: Send POD at that 1/3 amount.
    Them: Send offer for 1/2 of original amount, they will list account as "settled in full". (Last letter received about a month ago)

    So I'm wondering if my next letter should be a POD at that 1/2 amount, which seems like a reasonable meeting point based on the negotiation so far. Any thoughts?
     
  11. JoshuaHeckathorn

    JoshuaHeckathorn Administrator

    I think your negotiation plan sounds good for the separate account you mentioned. Hopefully you'll get a positive response for a POD at 50%. Keep us posted on how it goes.

    Oh, and are you sure Northland is working with LVNV? How do you know they're affiliated?
     
  12. matymo

    matymo Active Member

    Will do.

    Because they started there last settlement letter with:

    Dear soandso

    LVNV Funding, LLC, the current creditor of your account, has assigned the above referenced account to Northland Group, Inc for collection.
     
  13. Goldrush

    Goldrush Member

    Is there any way that you can talk to them personally to have settle it out in just one seating? So as to ensure that the person that you talk to can provide answers to questions that is very important.
     
  14. JoshuaHeckathorn

    JoshuaHeckathorn Administrator

    Then make sure you DV them within the 30-day limit before doing anything else too.
     
  15. Goldrush

    Goldrush Member

    was there a chance to talk to them over the phone my friend? just to make sure that everything is clear.
     
  16. matymo

    matymo Active Member

    Barely missed the 30 day mark for a DV letter. Gonna proceed with a PFD tomorow. Same goes with a separate account.

    Some bad news: I got a letter back from NCO Financial regarding a PFD for full amount I had sent them a while back. There are other posts regarding this futher up but basically it was unclear whether or not they were going to remove all remarks from my report. There latest letter states: "Thank you for your letter regarding the above referenced account. We are unable to accept your letter for the above account due to the terms and conditions contained in your undated letter. We are unable to accept payment in exchange for the deletion of a credit bureau entry. If you have any further questions, blah blah blah."

    I already spoke with them once on the phone before. Not sure if this means I'll have to accept paid in full or what. Thoughts?
     
  17. JoshuaHeckathorn

    JoshuaHeckathorn Administrator


    If you've made multiple attempts and they're just not willing to go for the PFD, then you may have to move onto the next best thing if you want to get this resolved. Go for a "Paid in Full" and they may bite.
     
  18. matymo

    matymo Active Member

    I think I'm going to send a letter offering around $500 (full amount is around $650) for a "Paid in Full." When I talked to them previously on the phone I seem to recall them offering something along those lines.

    I received another letter from Northland Group, which says "Settle your account in 3 or 6 payments!"

    Basically it says I can settle for 326.40 in 3 payments or 386.88 in 6 payments. Theres no mention of a deletion but it does say: " Upon receipt and clearance of all 3 (or 6) payments of $108.80 (or 64.48) this account will be considered satisfied and closed, and a settlement letter will be issued.

    Satisfied and closed don't sound like terms I want, much less ones that actually would make their way to my credit profile. Is it time to give them a call to clarify things?

    Also, I still have not heard back regarding another account in which I had sent a PFD for about 1/4 of the amount. It's been well over two months. I feel rushed with this one because it's with Verizon Wireless and I've been wanting to open a new account with them. This won't be possible till I clear up my past delinquent account. Should I send another PFD for a higher amount or maybe even give them a call?

    Also, my credit score when I first started this was around 520. Since then, I've cleared one account of 12, and made payments on a secured credit for about four months. Although I'm sure this has helped, I doubt it has made much impact. My goal is to buy a home at the end of next year. What steps, aside from settling my current debt, can I take to make this goal achievable? Thanks for the input.
     
  19. JoshuaHeckathorn

    JoshuaHeckathorn Administrator

    If you settle with Northland based upon what you've told us here, you'll end up with a Paid Settlement on your credit reports. That's not going to help improve your credit scores, so I would at least try to push for something better if you haven't already. Have you already sent them a PFD letter?

    Regarding the other account with Verizon, do you have documentation that they received your letter? Maybe it's time to try a call just to determine what the status of your account is. I wouldn't bump up your offer already just because they haven't responded to it though. You might need to resend.

    Keep trying to clear up these old debts from your credit reports while responsibly using your secured card to build positive payment history. If possible, you might also want to look into getting added as an AU on a relative/close friend's credit card in good standing with a low credit utilization ratio. That should help give your scores a nice boost as well. As soon as your FICO scores bumps up into the fair credit range, I would also look into upgrading your secured card to an unsecured credit card for fair credit. Then keep doing the same thing- use it sparingly, always pay on time and in full, and you'll continue to see you scores rise.
     
  20. J_Albright

    J_Albright Member

    In addition to everything JoshuaHeckathorn said, I would also recommend (as soon as your score is high enough to be approved) getting two more credit cards. The more positive credit accounts you have on your credit report, the better - and most financial experts I've read recommend having more than one card as an easy way to add depth to your credit report.

    At JoshuaHeckathorn - is being an AU enough to see any advantage to your credit score? I was under the impression that you had to be a joint account holder. I did a few Google searches but have found conflicting results. Do you have a good source for that info? Thanks,
    -Jason
     

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