time to respond??

Discussion in 'Credit Talk' started by donna8284, Nov 26, 2001.

  1. donna8284

    donna8284 Well-Known Member

    Say you dispute something and it comes back verified, then you send them PROOF that the item is not yours with a letter stating they have 10 days to remove the item, Do they have the 10 days you have allowed or do they actually have 30 days? Thanks!
     
  2. roni

    roni Well-Known Member

    30 days... it's a new investigation.
     
  3. donna8284

    donna8284 Well-Known Member

    what if the item is still in dispute when you send in the proof?
     
  4. roni

    roni Well-Known Member

    Different question then.... If still in investigation and you do not submit the information at the time of the request, you've actually given them 45 days to respond (30 + 15).
     
  5. cjd

    cjd Active Member

    45 days from the original dispute not the new information.
     
  6. donna8284

    donna8284 Well-Known Member

    thanks guys
     

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