Say you dispute something and it comes back verified, then you send them PROOF that the item is not yours with a letter stating they have 10 days to remove the item, Do they have the 10 days you have allowed or do they actually have 30 days? Thanks!
Different question then.... If still in investigation and you do not submit the information at the time of the request, you've actually given them 45 days to respond (30 + 15).