Not a credit ? - but about junk fax

Discussion in 'Credit Talk' started by mcen0012, Feb 2, 2002.

  1. mcen0012

    mcen0012 Well-Known Member

    Hello all,

    I realize this isn't a credit issue, but it might appeal to a similar crowd.

    Does anybody here know anything about suing junk faxers in small claims court? I just bought a new combo fax/scanner/copier/printer to use for my bills and credit journey. I have already received 2 junk faxes selling me stuff I don't want/need. Worse they come thru on my home phone # - which probably explains some of those telemarketing hangup & no message calls.

    On the net I found some info about the Telehone Consumer Protection Act of 1991 (TCPA.) This is the rule that says its a $500 fine if a telemarketer calls after you asked to be put on their 'do not call' list. The rule also seems to say that even the first junk fax sent to a home fax number is illegal.

    I figured out who was behind the fax and am sending them a demand letter along with a copy of the small claims court paperwork asking for $250. Otherwise I'm threatening to sue for $500 plus $20 filing as well as complaining to my State AG & to the FCC.

    I'm hoping ot get my number off their lists and hopefully to fund the many CRRR's I'll be sending on my credit journey.

    Anybody have any ideas or heard about filing in small claims court for junk fax violators of the TCPA?

    Thanks,

    Tom

    I found some
     
  2. anna

    anna Well-Known Member

    I got a 4-in one machine, but never figured out how to use the fax. After reading your post, I don't think I'll bother!
     
  3. BiznoteGuy

    BiznoteGuy Well-Known Member

    mcen0012,

    I had the same dealings with about 8 months ago and went through the FCC. They did tell me that I could file suit against the offenders for $500 per offense, but ONLY after I warned them officially. Believe it or not, they said that companies are allowed to send you an ad one time or continue to do so unless you tell them not to.

    Here's a long excerpt from the letter I received from the FCC.


    ---------------

    The FCC's rules require that any prerecorded message call made using an
    autodialer must release your telephone line within five seconds of the notice
    by a telephone network signal to the caller that you have hung up.

    In some areas of the country it may take up to 25 seconds for this telephone
    network signal to reach the caller. Picking up the telephone receiver before
    this signal reaches the caller may cause some recorded messages to continue
    playing.

    Your local telephone company can tell you if calls in your area immediately
    disconnect when you hang up on a prerecorded message call, or how long you
    must wait before picking up your telephone receiver.

    The FCC's rules prohibit the use of autodialers in a way that simultaneously
    engages -- or ties up -- two or more lines of a multi-line business.

    Fax Messages

    Unsolicited Advertisements Sent To Home and Business Fax Machines

    The FCC's rules prohibit the transmission of unsolicited advertisements to
    fax machines.

    No person may transmit an advertisement describing the commercial availability
    or quality of any property, goods, or services to your fax machine without
    your prior express permission or invitation.


    You have an established business relationship with a person or entity if you
    have made an inquiry, application, purchase or transaction regarding products
    or services offered by such person or entity.

    If you have an established business relationship with the person or entity
    sending the message, an invitation or permission to receive unsolicited fax
    advertisements is presumed to exist.

    You can end this relationship by telling the person or entity that you do not
    want them to send any more unsolicited advertisements to your fax machine.

    Identification Required on Fax Messages

    The FCC's rules require that any message sent to a fax machine must clearly
    mark on the first page or on each page of the message:

    * the date and time the transmission is sent;
    * the identity of the sender; and
    * the telephone number of the sender or of the sending fax machine.

    All fax machines manufactured on or after December 20, 1992 and all facsimile
    modem boards manufactured on or after December 13, 1995 must have the
    capability to clearly mark such identifying information on the first page or
    on each page of the transmission.

    Actions You Can Take

    If you receive the following types of calls or faxes:

    * a live telephone solicitation call at your home from a person or
    entity -- or on behalf of a person or entity -- on two or more occasions
    within any 12-month period after the time you requested to be added to
    their do-not-call list;
    * an artificial or prerecorded voice call at your home in violation of the
    FCC's rules;
    * an unsolicited advertisement on your fax machine; or
    * autodialed calls that simultaneously engage two or more multi-line business
    lines.

    Here are some actions you can take:

    * Ask the solicitor to stop calling your telephone number or sending
    unsolicited fax advertisements. You can use the telephone number or
    address provided by the solicitor to request this action.
    * Find out if your state permits you to file suit to stop solicitation calls
    or faxes and/or file suit for actual monetary loss. The penalty is $500 in
    damages or actual monetary losses (whichever is greater).
    * Contact state and federal offices.

    Contact Your State Offices

    The following state offices may be able to help you in filing suit:

    * your local or state consumer protection office; and
    * your state Attorney General's office.

    You should be able to obtain telephone numbers for these offices from the
    government section of your telephone directory or from directory assistance.

    State Civil Actions

    States can initiate a civil action in federal district court against any
    person or entity that engages in a pattern or practice of violations of the
    TCPA or the FCC's rules.

    You should contact your local or state consumer protection office to determine
    whether or not your state has initiated civil actions.

    Contact the FCC

    The FCC cannot award monetary or other damages, except under very limited
    circumstances. You may file a complaint with the FCC using the Consumer
    Complaint Form attached to this informational fact sheet.

    Contact the Federal Trade Commission

    If you believe you are the victim of false or deceptive telephone solicitation
    sales practices, you should send your complaint to:
    Federal Trade Commission
    Consumer Response Center
    Drop H 285
    6th Street and Pennsylvania Avenue
    N.W.Washington, D.C. 20580
     
  4. Rina

    Rina Well-Known Member

  5. mcen0012

    mcen0012 Well-Known Member

    Thanks for the responses. I'm going to go ahead and send a demand letter CRRR tomorrow. I'll let the board know how it goes.

    Tom
     

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