eq not accepting creditor letter!!

Discussion in 'Credit Talk' started by allen074, Jan 2, 2003.

  1. allen074

    allen074 Well-Known Member

    ok now im pissed off... i disputed my last late pay from fleet bank during chod.. it came back verified

    so fleet sent me a letter showing i was never late

    i faxed it to them... i called this morning

    eq: "letter does not show it is from fleet"
    me: "it has HUGE fleet logo in the top left AND the woman's number to call if you have any questions"
    eq: we did standard investigation via computer
    me: if you had questions, why didnt you call the womans number on there
    eq: we do not call to verify, we use our systems to verify
    me: now i have to get another letter
    eq: yes

    oh great.. this will never end will it

    :(
     
  2. kit

    kit Well-Known Member

    EQ told me flat out that they do not look at evidence submitted by consumer, even if it is directly from the creditor posting the TL. So what's the point of even sending them anything? Beats me.
     
  3. humblemarc

    humblemarc Well-Known Member

    they lied to you.
     
  4. whyspers

    whyspers Well-Known Member

    I agree with humblemarc. I have faxed them letters from the OC's and CA's and they have removed within five days more or less. You can try faxing it to them and saying per the attached letter, please delete. Like I said...its worked for me.


    L
     
  5. allen074

    allen074 Well-Known Member

    thats what i did! they are complaining that there is no acct number on the letter

    blah i say!
     
  6. Lori

    Lori Well-Known Member

    THey did this to me..I called Andrew who is a supervisor. he pulled the letter, called the CA and the account was removed!
     
  7. whyspers

    whyspers Well-Known Member

    Fax it again and put in there SECOND REQUEST Attached please find a copy of a letter from OC, pursuant to which I am demanding the deletion of the account being reported by said OC. Maybe you will get a different rep.


    L
     
  8. allen074

    allen074 Well-Known Member

    lori, do you have a direct # to andrew?

    whyspers.. do i fax the original letter to them again? do i use the new dispute# they gave me today or the one from the other day?

    god this is pissing me off... and now i found out my gmat scores arent good enough, i have to take the test for the 4th time

    :(
     
  9. whyspers

    whyspers Well-Known Member

    I would fax it again. I wouldn't include any dispute numbers.


    L
     
  10. allen074

    allen074 Well-Known Member

    ok i will do that tonight

    thanks
     
  11. Lori

    Lori Well-Known Member

    No, I just called and askde to speak to a supervisor..very firmly but nicely!
     
  12. smontoya5

    smontoya5 Well-Known Member


    Can you share with me EQ's fax number? I can't get one out of their reps- they claim all disputes must be done either through phone, online, or snail mail.
     
  13. allen074

    allen074 Well-Known Member

    this is what i was given today - 888-518-6655
     
  14. waalien

    waalien Well-Known Member

    hogwash.

    1-866-233-3777 was a good number as of 11/19.
     
  15. allen074

    allen074 Well-Known Member

    sometimes i think eq is a fly by night organization

    they have so many fax #'s - i wonder if they all go to another rep or something - im sure there is some difference
     
  16. smontoya5

    smontoya5 Well-Known Member


    Thanks guys!
     
  17. allen074

    allen074 Well-Known Member

    UPDATE: i called back - woman said she couldnt do anything - i got a supervisor... i started crying, explaining that now since im going for a mortgage i need it off

    she is going to look for the fax - i should call back this afternoon to find out if she can help
     
  18. tnobles

    tnobles Well-Known Member

    You didn't REALLY start crying did you??? I have never tried that approach. I usually cuss em' out and threaten to own them and fire them before I am done.
     
  19. allen074

    allen074 Well-Known Member

    i really did - remember i am a master manipulator :)

    i need the mortgage!
     
  20. radi8

    radi8 Well-Known Member

    That's SOP, lately, isn't it?

    Eq is ignoring a letter from one of my old CA's and 2- UDF copies.

    Sheesh. you'd think that those derogs mean MONEY to them. Oh, wait...they do.


    Eq has become SO difficult to work with. They need a couple of good lawsuits. Big ones.



    Radi8
     

Share This Page