My wife had 2 Citibank cards. A $4000 limit A $9000 limit She was late on a payment with the $4000 card and they upped her apr to 24%. Not too much we can b*tch about because we were late with that. However, they have some bogus rule that if you are late with ANY of their cards, then all of the cards that you own will jump up to the same APR of 24%. She has NEVER had a late payment until about 2 months ago and she has had the card for 4 years! She went from an apr of 9.7% to 24% on a card that she has ALWAYS paid on time! Can you believe it?
just calm down and then call them and i bet they will help you citibank is wonderful if the cs rep you get doesnt help you ask for a manager
YES I CAN BELIEVE IT... How would you like to have PERFECT credit for 24+ years and have a credit card company decide you "MIGHT" be in trouble and raise your interest rate to 22.49%??? I paid off and closed that account and a second card and my wife's card a total of $70,000+ in credit limits...(you have 0.00%-2.99% BT rates...YOU USE THEM TO THE MAX!!!)
Call customer service and complain about it. Last year, I was late ONE time, by a day or two, and was charged for a late payment fee ( I don't remember if they raised my APR). I called and complained *nicely* to customer service on how I was a long standing customer and blah, blah. The rep then said that she would remove it, however that she was only allowed to do this adjustment "ONE" time per calendar year for citi card holders. She removed the late fee and it never affected my APR. I really do believe that reps have alot of flexibility to adjust your account, that is if you are nice on how you go about asking and you happen to get an understanding rep. It won't hurt to try.
Thanks els, But we paid them off and they said that we had a finance charge of $71. My wife got them to remove that portion of the charge. They have my wife believing that after 6 months, if she pays on time, they will lower her APR back to 9.7%. They said she must use the card every month. My wife really believes it!
Re: Re: Citibank upped our APR! $10.00 gas~~~pay it off as soon as the statement shows up ON-LINE!!! Next monh...$10.00 gas~~~pay it off Next... Next... $60.00 THEY GET $0.00 INTEREST!!! Hopefully since you were ON TIME for 6 months you will get the 9.70% back...
Re: Re: Citibank upped our APR! COMBINE THE ACCOUNTS...keeping the account that was NOT late and close the one that was late... Not sure that will help any...
Re: Re: Citibank upped our APR! I believe it. Citi will up the APR if you are late with ANY creditor, not just your citi. This happened to my neighbor who was cussing at the CSR about that, Citi finally budged, but warned him that next time the decision is final. Anything to make money off us all I suppose, personally I think its a cheap shot.
Re: Re: Citibank upped our APR! George is right. Call first and if you can not convice them by phone or Planet Feed Back Just Combine the two citi accounts.
Re: Re: Citibank upped our APR! It happened to me last year around this time. I had the card, and they pulled my Equifax report. At that time, I had negative items on my report. They jacked my rate to 24.99% I called and complained and told them that I was cleaning up my report due to erroneous items (before I found this board) and after speaking to a few reps, my apr was reinstated.
Re: Re: Re: Citibank upped our APR! umm, I don't understand how that will help us. Both cards now reflect 24% interest as stated earlier. They have some bogus rule that they up both APR's if one is late!
Re: Re: Re: Citibank upped our APR! Both accounts at 24%?....Then you have not options but call them.
