1st steps to negotiate???

Discussion in 'Credit Talk' started by jerseyboy, May 15, 2002.

  1. jerseyboy

    jerseyboy Active Member

    I need advice on how to negotiate with Bof A re: cc debt in collection.

    BofA cancelled the account & sent it to CA in Nov-01, last statement arrived in Dec.

    CA now wants balance.

    Do I send a "cease & desist" letter to the CA first?

    Who do I call at BofA first (collections or Recovery Dept.) and do I ask for documentation of fees (an additional $440) since the last statement?

    I can pay part of total and want bad mark removed from CR, what's the best strategy?

    How long (& how many calls) should the process take including paperwork- 2 weeks or 10 weeks???

    Thanks
     
  2. jerseyboy

    jerseyboy Active Member

    I'm still hoping someone can advise me on these negotiating questions?
     
  3. jerseyboy

    jerseyboy Active Member

    Sorry, but I'm bumping this cause I still need help getting started with negotiating with BofA over a cc account that went into collection because I was dumb enough to take bad advice from a friend (who handled his finances into BK).

    Please help!!!

    "Fool me once shame on you, fool me twice shame on me!" - I'm feeling like a fool. :-(
     
  4. shaolin76

    shaolin76 Well-Known Member

    Im not the board vet... if its at a CA and they want the balance... Ask them if you pay in full if they will remove it from your credit reports.. be aware that since its from 01 it gonna be within the SOL to sue you if ya owe them a bunch of moonie:) be sure ya get everthing in writing ...
    and a friendly bump for you
     
  5. jerseyboy

    jerseyboy Active Member

    thanks for the reply (and bump).

    I'm not sure what SOL means in credit terminology? Also your reference to being sued, the CA has threatened to sue, but hasn't yet & I hope to settle soon.

    Is there a difference between coll. and being sued - as far as how it appears on CR?

    Should I send a "cease & desist" letter to the CA and go directly to negotiate with the OC (bofa)???
     
  6. mindcrime2

    mindcrime2 Well-Known Member

    SOL= Statute of limitations. It's basically the timeframe a creditor has to sue you before they are legally barred from collecting on a debt.

    Yes there is a difference between a collection account and a judgement (being sued).

    A collection account is when the OC has sold or transferred an account to a collection agency (3rd party) to be collected on because their methods (the OC's) have failed so far. A collection account will appear in the "derogatory information" section.

    A judgement is when the OC or CA files a lawsuit against you, and if you do not show up, they receive what is called a "default judgement", if you do show up and lose, they still get a "judgement". A judgement I believe, is listed under public record on your credit report.

    <edit>

    Have you sent a validation letter to the CA? Are they reporting the account on your reports?

    Is it a large debt? If not, can you pay it all off at once?
     
  7. jerseyboy

    jerseyboy Active Member

    How do I find out if the OC has "sold" the account vs. just "transferring" the account?

    I want to negotiate a settlement with the OC. Should I send the CA a "cease & desist" letter.

    A letter from the CA said the account was "placed with our firm for payment in full".

    I don't recall getting a request for validation from the CA, but if I did I ignored it (out of stupidity). Their letter from last month said since they didn't receive a response or a dispute from me their next step was to compile personal credit data on me, i.e. property, name of bank & employment verification.

    The CR I got from CCCS says it was "placed for collection on 11-01-2001".

    Mindcrime - do you think I still have a chance to deal with the OC? I borrowed money to deal with my outstanding debts, can the CA or OC see how much I have in my bank account? Or should I transfer it to someplace safe?

    I don't mind paying the money - I want to get my CR repaired asap.

    The debt is large to me - over $5k. I can pay off a majority of it - hence the need to negotiate.

    Thanks
     
  8. MartysGirl

    MartysGirl Well-Known Member

    If they have threatened to sue then they BETTER!!! It is a violation to threaten sue and NOT (CA's can't threaten like that)!
     
  9. mindcrime2

    mindcrime2 Well-Known Member

    You could either check on your credit report, and it would say one or the other. Or, if you still have the original letter the CA sent you, if the letter says "This account has been referred to our..." that should mean they do not own the debt, they are simply collecting on it.


    No. Do not just sent a C&D letter, unless you're referring to a simple "no longer contact me by phone, only be mail" C&D letter. If you send a full C&D letter the CA is only allowed to contact you one more time, and that is to let you know what they plan to do with the account. Only do a C&D if they're harrassing you on the phone.

    You wouldn't get a request for validation from them. It's the other way around. It's you that requests validation of the account from them. There are several validation sample letters in the sample letter section of the board. You could use one of them, customize it to your situation, and send CRRR. Allow the CA 31 days to respond. If they do not, you follow that letter up with the estoppel by silence letter, which also can be found in the sample letter section.
    The SOL is determined by the DOLA from the OC, not when the account was placed with the CA. You would need to find the DOLA from BofA.


    Yes, there is always the chance you can deal with the OC only and leave the CA out in the cold. However, if you request valdiation from the CA, do not start making any deals with them nor the OC before that 31 day timeframe I explained above runs out. You want to start catching the CA on violations of the FDCPA and FCRA. Once you start creating your paper trail of violations, then you have more leverage against them.

    Can the OC see what you have in your bank account? Well I'm not sure. Is your bank account with BofA as well? If so, then probably yes, even though they shouldn't have the right to do so.
    Negotiations comes later. First see if the CA will validate the debt. If they can, then it will be time to negotitate, otherwise, if they can't, the ball will be in your court.

    Here is section 807 of the FDCPA:

    Take a look at subsection (5). It applies to your situation if the CA has threatened to sue, and it's in writing.

    § 807. False or misleading representations [15 USC 1962e]

    A debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section:

    (1) The false representation or implication that the debt collector is vouched for, bonded by, or affiliated with the United States or any State, including the use of any badge, uniform, or facsimile thereof.

    (2) The false representation of --

    (A) the character, amount, or legal status of any debt; or

    (B) any services rendered or compensation which may be lawfully received by any debt collector for the collection of a debt.

    (3) The false representation or implication that any individual is an attorney or that any communication is from an attorney.

    (4) The representation or implication that nonpayment of any debt will result in the arrest or imprisonment of any person or the seizure, garnishment, attachment, or sale of any property or wages of any person unless such action is lawful and the debt collector or creditor intends to take such action.

    (5) The threat to take any action that cannot legally be taken or that is not intended to be taken.

    (6) The false representation or implication that a sale, referral, or other transfer of any interest in a debt shall cause the consumer to --

    (A) lose any claim or defense to payment of the debt; or

    (B) become subject to any practice prohibited by this title.

    (7) The false representation or implication that the consumer committed any crime or other conduct in order to disgrace the consumer.

    (8) Communicating or threatening to communicate to any person credit information which is known or which should be known to be false, including the failure to communicate that a disputed debt is disputed.

    (9) The use or distribution of any written communication which simulates or is falsely represented to be a document authorized, issued, or approved by any court, official, or agency of the United States or any State, or which creates a false impression as to its source, authorization, or approval.

    (10) The use of any false representation or deceptive means to collect or attempt to collect any debt or to obtain information concerning a consumer.

    (11) The failure to disclose in the initial written communication with the consumer and, in addition, if the initial communication with the consumer is oral, in that initial oral communication, that the debt collector is attempting to collect a debt and that any information obtained will be used for that purpose, and the failure to disclose in subsequent communications that the communication is from a debt collector, except that this paragraph shall not apply to a formal pleading made in connection with a legal action.

    (12) The false representation or implication that accounts have been turned over to innocent purchasers for value.

    (13) The false representation or implication that documents are legal process.

    (14) The use of any business, company, or organization name other than the true name of the debt collector's business, company, or organization.

    (15) The false representation or implication that documents are not legal process forms or do not require action by the consumer.

    (16) The false representation or implication that a debt collector operates or is employed by a consumer reporting agency as defined by section 603(f) of this Act.
     
  10. jerseyboy

    jerseyboy Active Member

    Martysgirl - thanks for the info on threatening to sue.

    Right now my first priority is taking the 1st steps on Monday to settle this.

    I'm still trying to determine if I should send a copy of the creditnet "cease & desist" letter to the CA, so I can try to deal with the OC?

    From what've I read here, there's a chance that the OC may want to get paid badly enough that will reduce some of the fees (lates & overlimits) and delete the bad mark on my CR.

    That's my goal and I want the best advice of how others have succeeded in the past.

    I'll borrow more to pay in full - if they will delete bad mark - is there a chance? 10%? 25%? 50% chance?

    What have others experienced?
     
  11. jerseyboy

    jerseyboy Active Member

    mindcrime - thanks

    But I need a few clarifications.

    Both the CR and the CA letter used the words "placed for collection" and "account has been placed with our firm for payment," respectively.

    Is placed equal to transferred in your experience?

    The "cease & desist" letter I was thinking of just tells the CA that I will be dealing with the OC. Does that stop them from filing in court? Or at least slow them down?

    The debt is valid to the best of my knowledge, except for approx. $400 of fees that have been added since my last bofa statement, which may be valid.

    Should I bother asking the CA for validation? Isn't it better to avoid them completely in my quest for settlement & CR repair? I'd rather not wait 31 days.

    Is DOLA - (date of last activity) - my last charge to the account, the last payment to the account or last statement I got from them?

    What are my chances for settlement and especially CR repair? In your humble opinion?

    -jerseyboy-

    Never confuse data with information, information with knowledge, knowledge with wisdom.
     
  12. Rina

    Rina Well-Known Member

    You can't borrow your way out of debt.

    Be firm on the amount you are able to afford according to your current means, without obligating yourself further to anyone.
     
  13. jerseyboy

    jerseyboy Active Member

    Rina - I agree with your philosophy.

    But I lost my job in the economic downturn and fell into debt.

    Part-time work doesn't make ends meet and I'm concerned that if prospective employers see my credit history they won't consider me a good job risk.

    That perpetuates the debt problems and makes them worse. So a well-to-do and generous relative may be willing to help.

    I'm hoping to get my CR repaired, as quick as possible, to enhance my chances to get full-time employment and then pay off OC and my relative.

    The plan is to first negotiate a % on the dollar, for example 50-75%. Then ask for deletion of the bad mark on the CR. If they accept - great, if not - I'll offer to try to borrow more to get them to delete.

    If they don't remove the bad mark I'm no worse off than where I am currently. Removing the bad mark is my ultimate goal!

    Any advice is appreciated?
     
  14. jerseyboy

    jerseyboy Active Member

    bump! sorry, but I have to go out.

    More advice would be appreciated. I'll reply late 2nite.

    :)
     
  15. mindcrime2

    mindcrime2 Well-Known Member

    jerseyboy,

    Not quite sure if they own the debt or if BofA still does. But don't worry too much about that now.

    The C&D letter will not slow a CA down at all. In fact, if you're looking to send the full-C&D you're pretty much leaving the CA with no other option but to sue you.

    Requesting validation is your right, and no it's not better to just avoid them, because by doing so you're not exercising your rights, nor are you giving them much choice other than to sue.

    As a collection agency, they are required to validate a debt if you request it. If they do not, they can no longer continue collection activity. Also, during that 30-day time frame I was referring to, they cannot continue collection activity during it as well. This includes filing a lawsuit against you.


    From the FCRA section 605:

    (c) Running of reporting period.

    (1) In general. The 7-year period referred to in paragraphs (4) and (6) ** of subsection (a) shall begin, with respect to any delinquent account that is placed for collection (internally or by referral to a third party, whichever is earlier), charged to profit and loss, or subjected to any similar action, upon the expiration of the 180-day period beginning on the date of the commencement of the delinquency which immediately preceded the collection activity, charge to profit and loss, or similar action.

    (2) Effective date. Paragraph (1) shall apply only to items of information added to the file of a consumer on or after the date that is 455 days after the date of enactment of the Consumer Credit Reporting Reform Act of 1996.


    As far as settling goes, you're jumping the gun here. You don't want to have to settle just yet. Catch the CA on some FDPCA and FCRA violations, then you'll have a bargining tool against them.
     
  16. jerseyboy

    jerseyboy Active Member

    OK, so I should contact the CA in writing and request validation of the debt as a way to stop them from suing. And tell them to stop calling. (CRRR)

    I'm sure most of the debt is valid, including the $400+/- of charges since the last CC statement, so shouldn't I make contact with the OC and start the settlement negotiation process right now?

    Since I want & need to get the ball rolling isn't it a long shot to hope that the CA will make a mistake? And even if they make a mistake does that force them to bend to my wishes and lower the amount I have to pay in settlement as well as get the bad mark erased from my CR? Shouldn't I be dealing with the OC?

    I don't want to prolong this - just hoping for a miracle, I'd rather dig in and negotiate hard.

    In the end the bottom line is I may have to borrow to pay in full to avoid BK then start the long arduous process to get my ficos back up to normal so I can get a car & house in the years to come.

    Thanks for your expertise.
     
  17. mindcrime2

    mindcrime2 Well-Known Member

    Yes. All correspondence between you and a collection agency should be done in writing. Request validation. If they're harrassing you on the phone, then yes you could send a mini-C&D, otherwise don't bother with it.

    No, do not start negotiating now. The whole point of validation is you're saying you do not recall incurring this debt, and you want solid proof that this debt is in fact yours.

    There's no long shot about it. Validating a debt is a requirment of the CA if requested by the consumer. However, it does not "force them to bend my wishes and lower the amount I have to pay in settlement as well as get teh bad mark erased from my CR". The reason being, CA's are not your friend. Even when they are wrong, they still will not admit it without a fight. To get them to go away, and delete the collection account, you need to keep hammering away at them.
    Also, if this account IS on your credit report, (the collection account that is) the OC will not have power to remove it, thats the CA's job, and that's why you're dealing with them at this point.

    Before you go and borrow money to pay back a debt, get the ball rolling on the validation process. You just may get the results you want.
     
  18. jerseyboy

    jerseyboy Active Member

    Your advice is greatly appreciated.

    I'm still not clear on one thing. What is the benefit of acting as if the debt isn't mine, when it is (give or take a few $$$)?

    Isn't the goal to get this settled (with the CA or OC) and start to move on & rebuild?

    I thought the consensus of what I've read here is that it's better to deal with the OC and try to cut the CA out of the picture.

    Which of the two entities, OC or CA, is more likely to accept a fair settlement (up to 100%) and most importantly DELETE the entire negative listing as part of the payoff?

    If anyone reading this has first or second hand knowledge of a successful deletion of a negative listing, please share the details & mention whether is was the OC or CA that agreed and actually cleared the entry?!?
     
  19. mindcrime2

    mindcrime2 Well-Known Member

    Because if you come right out and say yes the debt is mine, you're less likely to get a favorable settlement, and also, you're basically destroying your chances of getting the collection account removed.

    Yes it is. However CA's are not looking out for your best interest. You are. Unless their settlement included (in writing) full deletion, don't trust them, and do not take anything less.

    Yes it is. However, unless you have the full funds to pay BofA off, you'll need to deal with the CA on some level. That's where the valdation process begins.

    For example: If you have the full funds to pay off the debt through BofA, then you would want to pay it off, then dispute the account through the CRA's as not mine or account already paid.


    Again, that depends. If both OC and CA are reporting the account then BOTH have to delete each derog account. The OC cannot remove the CA account and the CA cannot remove the OC account.

    I'm one of them. OC never reported. It was the CA that does. They've since been deleted. How? I started my paper trail by sending valdation, then estoppel, finally an intent to sue along with several complaints to the BBB, FTC, AG and Dept. of Commerce in their state.
     
  20. jerseyboy

    jerseyboy Active Member

    Mindcrime- do I understand your last paprgraph correctly?

    You had a valid debt removed because the OC never validated? Was this a major CC company and since they failed to report the rules led to the negative debt listing being removed? And you didn't have to pay the debt?

    That's amazing, but it must happen rarely!?

    The one (tri-mode) CR I have shows the coll. reported only by the OC (bofa). Does that indicate that it may be better to negotiate with them?

    I can get the funds to payoff bofa in full, IF it will help repair my credit score.

    The 'deletion' of the collection reported by bofa is the focus of my negotiation because I understood if it is removed my CS will improve. Is that accurate?

    It seems if I follow the steps needed to deal with the CA, it will take months. If that has a better chance to remove the negative listing, then I'll try that.

    If going directly to the OC and try a tough negotiation with them has an equal chance to remove the neg. listing (in a shorter time) that may be the best way to go.

    Despite the name "jerseyboy" I'm 40-something and time is not on my side. I'd like to buy a house within a few years with a good CS in my arsenal.

    "This board and the people contributing to it are amazing!"
     

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