I got a chuckle out of this. Can't wait to try it: "I remember I called a residence and asked for a debtor and the person (who was probably the debtor) asked me, "Do you know Tone?" Puzzled, I replied, "Tone?" He said, "Yeah Tone!" I said, "No, I don't." He then said, "Well here he is..." and hung up the phone." The senario was from collectionindustry.com Figured if they can watch us, we can watch them!
Bummer, I won't be able to have this fun because I don't answer unless I know who it is first. (big smile).
I use to hate it! Now I have a paper and pen sitting near the phone to document those violations! I'll just politely ask if they saw my "communicate in writing only" letter and THEN introduce them to MR. Tone. And if they say "yes, they know him" I'll just say "ok, he'd like to talk to you now." CLICK
