This shows up only on EQ. TU does not list why it was closed and EXP shows it was closed at my request. Two questions that I have... 1. How much is this affecting my score or does it not matter at all? 2. If it does have a negative element in my score is it disputable? I closed this account by request over the telephone. They never closed this account on me. Thanks for info!
I don't think it affects your score, but on a manual review it might make a difference. I'd dispute it with the CRA and just say that it was closed by you, not the credit grantor.