I am at a crossroads and i don't know what my next step should be. A little background: Winter 2000 chargeoff (for under $500) with AT&T wireless (due to miscommunication). A few months ago, I sent them a planetfeedback letter, received an email to call an #800 number. Called the number customer service rep said they no longer handle it i need to deal with the collection agency. told them havent heard from the collection agency (some place in long island). Next thing you know I received a letter from NCO telling me they have taken over the account and I have 30days to respond about how I will resolve this. The day after I received the letter, the calls started. The NCO rep apparently thought I was a ninny for he tried to pressure me into making payments, etc. I told him according to their letter I had 30 days to decide. I still received calls and letters from NCO. I sent a validation and C&D letter with certified return receipt. i also sent a letter to AT&T wireless with a restrictive endorsement letter offering to pay in full in exchange for removal of negative info on credit report. Get this: on the same day I received the green receipt back, i received a letter from NCO stating that they had the okay to negotiate this and for me to call. at&t called and left a message asking where/who did they want my letter to go to (it was addressed to the president). as it stands, at&t notified the chargeoff with the cra's. what should my next step be? sorry this is long but it seems that i am at a critical step and i don't want to shoot myself in the foot. thanks in advance.