I called today to close my HUGE account ($300) with them because I have too many accounts open and my fiancee and I want to buy a house. So I call the automated line and go directly to the selection to "close my account". I get an account manager and I tell her my situation and she then proceeds to tell me that since my account hasn't been open a year, the CRA's won't really care if I close the account and it won't really weigh on my score. But in order to make the account look better, she'll go ahead and give me $1000 increase on the spot. I then asked if I could get the APR reduced (it's 19.9% right now). SHe said she could lower it to 15.9% but if she did that she wouldn't be able to give me the increase. So I took the increase (cause I don't spend too much on it and pay it off every month). I just thought I'd let people know another way that they could get an increase. Hope this helps! Flagirl