They told me by e-mail to contact the CEO with my problems...SHOULD I??? GOT NAME AND ADDRESS... I only have a few problems... 1) Two years PERFECT payment history with AMEX BLUE no credit limit increase ($4,500 is NOT much of an increase...if I was asking for $50,000 more, I could see what they are doing). 2) My 12.99% interest rate is HIGHER than TARGET VISA. 3) They called my work (which is a NO NO...NOT AN EMERGENCY)...especially since I was home MOST of the day...nobody from AMEX called. 4) Dis-allowed my son's income for "TOTAL HOUSEHOLD INCOME." 5) Want tax returns. 6) Refused to give me 9.99% BT rate or lower. 7) Pulled a credit report...(so I have a lower F.I.C.O. with NO benefit)...they do AR'S every month...and I told them DON'T!!! THE CARD IS IN THE SOCK DRAWER COLLECTING LINT...THE LAST CHARGES HAVE BEEN PAID IN FULL (EVEN THOUGH NOT DUE FOR A MONTH)... A PERFECT PAYMENT HISTORY SINCE 1978 IS WORTH NOTHING WITH AMEX!!!
My goof I mis-read the email part. I guess if you listed all your dissatisfactions they might say "bye bye". Keep it in the sock-drawer for a trophy. A sock-drawer collection of cards. I would have been happy with your "toy card" Cap1 is giving me the honor to carry their card of 300.00 for 59.00 fee. It is a return to sender card not worthy of my sock-drawer!
