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Amex ISP HELP

Discussion in 'Credit Talk' started by Momof3, Mar 24, 2001.

  1. Mar 24, 2001 #1
    Momof3

    Momof3 Well-Known Member

    Ok I posted my problems before and I still can't use Amex ISP, everytime I try to sign on it throws AOL back on. I have tried changing my interent settings to AMEX but it doesn't seem to work. If anybody has changed ISP lately please tell me what I am doing wrong???


    Mom
     
  3. Mar 24, 2001 #2
    Test

    Test Guest

    Test
     
  4. Mar 24, 2001 #3
    miles

    miles Well-Known Member

    Mom, does AmEx have a tech support line? I'm sure they experience this type of problem all the time. Maybe they can help?
     
  5. Mar 24, 2001 #4
    Vankat

    Vankat Guest

    Have you tried removing AOL from the control panel/Add Remove programs??
     
  6. Mar 24, 2001 #5
    SisterGirl

    SisterGirl Well-Known Member

    Hey lady,

    I was getting the same thing all the time;what I did to fix it was to go into control panel & change your dial up network to "new connection",enter information,then make it your default.

    It will take some back & forth until you probably get it.

    Sister Girl
     
  7. Mar 24, 2001 #6
    Momof3

    Momof3 Well-Known Member

    Thanks all. It appears our problem is that Internet explorer browser is through AOL, we have been working at this all day. I am now able to get on Amex ISP but it still goes through AOL which of course is defeating my purpose for free interent lol. Anyway I want to make sure it works properly somehow before I remove AOL, b/c I would be lost without my internet. We will keeping plugging along here til we get it right.

    Mom
     
  8. Mar 24, 2001 #7
    Jugnoo

    Jugnoo Well-Known Member

    I've been trying AMEX ISP for a few months. I haven't found it reliable enough to disconnect my ISP (AOL now, mindspring earlier). It keeps dropping the connection every 10 to 15 minutes. It's okay as a backup only.
     
  9. Mar 24, 2001 #8
    Nave

    Nave Well-Known Member

    Momof3,
    If you are available Sunday night I will help you in the Chat session. It will be easier to fix one-to-one so I can determine what the cause is. It is my day job to help with these matters so I am sure we can fix all your problems. Don't get frustrated. As far as the line dropping out there are methods of fixing that as well as long as Amex does not have some kind of auto-kill that frees up their line ever 10 mins. -Dave
     
  10. Mar 24, 2001 #9
    greyfox

    greyfox Well-Known Member

    A couple of years ago I was visiting my son who was on AOL, and discovered that he was using a browser that was not IE which was what I was used to....I installed IE, put a shortcut on the desktop, and was able to go online with IE, even with AOL as the ISP.... kinda sounds like maybe this might work for you, Mom. I think you would need to do as Sister Girl suggests and make a new connection in the Dial-up, then set your IE browser with this page as your start page ;) BTW, IE is Microsoft Internet Explorer. If you are on AOL this may not be clear to you.
     
  11. Mar 25, 2001 #10
    creditwork

    creditwork Well-Known Member

  12. Mar 25, 2001 #11
    me

    me Well-Known Member

    The easy way would be just to use Netscape and bypass IE.
     

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