Amex Rep?

Discussion in 'Credit Talk' started by Barbara, Sep 25, 2000.

  1. Barbara

    Barbara Guest

    I was approved online for the Optima card. It said they may call to verify info, I have not heard from anyone yet. It's been 10 days and it said I would get the card 7-10 days, no card yet. Should I call or does it take a little longer sometimes? Thanks
  2. Michael

    Michael Guest

    Call them and ask what your status is, have they mailed the plastic or what?
  3. AMEX  rep

    AMEX rep Guest

    Sorry about that...not usre why they have not called you. call 1-800-327-2177, then choose option 5. good luck!
  4. Mike

    Mike Well-Known Member

    TO: Amex Rep.....!!!!!!

    I have a question regarding the Amex Optima secured. When I recieved the card over a year and a half ago. The amex web site said I may be able to qualify for an unsecured card after about 12 months of good payment history. I have never been late or over the limit on this card. I then call amex about 13 months from having this account active to ask them to consider me for an unsecured card as I feel I have earned it.. They told me that I would have to reapply for a totally different card, Which I reluctantly did so. Low and behold I was declined. I still have the Amex Optima secured card which is the same as when I recived the card a year and a half ago. My question to you is, Why dont they reward people who demonstrate good payment ability and patterns and What benefit is it to have this card other than the name on the card? This card is not even reported on any credit reports. Is there anything amex is going to do with myself and people in a similar situation such as myself? And why isnt the secured card offered on there web site any longer and if it is discontinued, Why was it discontinued? Thanks in advance.. Mike

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