I got tired of waiting... Just called after one month with no card...re-opened BLUE account 09/13/2001... They said I was NEVER sent a new card...HOW CAN I USE THE ACCOUNT? I GOT TRANSFERRED TWO TIMES...I HAVE 12.99%...ONE PERSON I TALKED TO SAID I CAN'T GET 9.99%... INCREASE IN CREDIT LIMIT? NO GUARANTEE FOR APPROVAL. NO GUARANTEE THAT THEY WON'T "HARD" ME... SHE SAID ONE CHANCE EVERY 6 MONTHS (BEEN ALMOST 2 YEARS)...
GREAT...now I am frozen out of AMEX on-line till I get my new card...(just tried to use it)... ALL I CAN GET IS THE STATEMENT PAGES... I BETTER GET THE CARD BEFORE THANKSGIVING!!!