Amex vs Citi online account

Discussion in 'Credit Talk' started by soups, Nov 21, 2003.

  1. soups

    soups Member

    Is it just me, or do you guy thinks that the online account interface of citibank is light years ahead of Amex. I find Amex online hard to navigate and get lots of "system not responding" msg. Anyone know if Amex's upgrading thier website soon?
     
  2. ChesterR

    ChesterR Active Member

    Soups,

    While I love my Amex card, I agree with you. I get a lot of "system not available" which I find very frustrating.

    I rarely have the problem with Citi - but I expect that because Citi always gives the customers great technology.

    Regards,

    ChesterR
     
  3. vghost

    vghost Well-Known Member


    • I've been using Citi Online Banikng for a long time, never had a problem. I don't even remember when I wrote a check by hand ... AMEX's website sucks.
     
  4. Siren

    Siren Member

    I love Citi's website. easy to navigate, etc, etc...
    The Amex site is horrible. I emailed their customer service about it.
    So many things do not function and I have yet to set up a "My American Express" page. It just says that it isn't available.
    Unreal.
     

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