Amusing Washington Post Article

Discussion in 'Credit Talk' started by Hal, Jun 19, 2002.

  1. Hal

    Hal Well-Known Member

    Found this browsing through the post website. It is an amusing take on Wilmington (credit card company usa).

    http://www.washingtonpost.com/wp-dyn/articles/A34482-2002Jun11.html

    A few excerpts I found particularly intersting:

    " Wilmingtonians see their communal salvation in the banks. There are perks down-totem, too: Last year, every MBNA employee got an extra week of vacation because profits were so high."

    "I felt bad calling people and demanding money, being a total jerk on the phone," said the e-mail. "This 'attitude' that I had to have working in collections fell into my regular life outside of work and I just became a total arse. That's horrible. I'm not a mean person, I'm a very caring person, and this, in turn, bummed me out big time. I worked there for about a year . . ."

    "At MBNA America, the nation's second-largest issuer of credit cards, the walls and floors of its many offices across Wilmington and surrounding New Castle County are emblazoned with the bank's stern variation on the golden rule ("Think of Yourself as a Customer"), and most of the mail is initially read by a machine. It can automatically see through the envelopes and sniff out the account numbers, and is able to render automatic decisions about lateness, down to egregious fractions of a minute."


    Sort of gives a new perspective.
     
  2. Dani

    Dani Well-Known Member

    I read the article found in the Washington Post magazine. It was actually very well written. It was about Wilmington, DE and how many of the large credit card companies are located there. The lady who wrote the article drove up there out of curiousity and many of the banks refused to speak with her. She said that during lunch no body leaves the office buildings. They arrive in the morning and leave in afternoon. That's it. No association with the people of Wilmington, etc.

    Hal, is it on the website?

    It is about 4-5 pages.

    Dani
     
  3. Hal

    Hal Well-Known Member

    Yes, I found it on the website, the link is above. I thought it offered a lot of good insight.
     
  4. Dani

    Dani Well-Known Member

    Sorry, I just saw the link you previously posted. My error. :)

    Dani
     
  5. matty61184

    matty61184 Well-Known Member

    EXCELLENT Article. It truly reveals the grim reality that some face due to the temptations provided by credit cards.
     
  6. RichGuy

    RichGuy Well-Known Member

    Great article. Nice place. Creepy banks. Stupid overextended consumers.
     

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