I have an account that was transfered, and it shows in the description as transfered/sold/paid which is fine, but in the current status it shows as 120 Days Past Due. This is killing any apps I do, and I always end up having to call them, point out EQs mistake, and then they approve me. Now before the account was transfered it was 120 days past due, but that surely isn't the current status. So dispute #1 Not mine, it was verified. Dispute #2 Current Status should show transfered/paid not 120 days past due. The result of this was they wiped the past history of the account. Now it shows paid on time for the past 2 years (This account was transfered 3 years ago). Dispute #3 This account was transfered 3 years ago, and shows as always paid on time, yet in current status it shows as 120 days past due. Result was no change, previously verified. I can NOT get them to fix the 120 days past due in the current status. What the heck should I do about this? Im at a loss.
Equifax is notorious for this. We have several accounts on Equifax that we paid off years ago. They say 120 days past due. We call and say "how can we be 120 past due on a closed, $0 balance account" and they say that the status reflects the account history at the accounts close. But,, If you click on the littel "status" button on the actual Equifax site, to get the definition of what status means.. it says "current status of account" Current means right now. The accounts should say "paid, $0 balance" How do we make Equifax do this? We are members of Equifax Gold and they say , when you call them up, that this status of 120 days late makes the accounts appear as open derogs.. yet when you talk to someone in Customer service they say it does not. It is just infuriating. If this status doesn't make the accounts appear open even when they are closed, why does my Equifax report show that I have 10 open accounts when in reality I have 3? There must be a law somewhere that we can state when dealing with them that will get them to report the CURRENT status!!
Don't feel bad... I had *10* MONTHS of continual disputes before I had them delete an account which was reporting OPENED, and 4 MONTHS DELINQUENT in the exact same month. HOLY TIME-TRAVEL BATMAN! But that's not the best part, until I sent the same 70+ pages of documentation through the Better Business Bureau, they refused to delete the account, despite the fact that the data furnisher was slapped on the wrists by the Federal Trade Commission for FRAUD, to the tune of $25 MILLION in account nullifications, and the letter from the OC, which was required for them to send under the Federal Trade Commission settlement, proved that my account was one of the fraudulent accounts which they had to FORGIVE, and were prevented from any future collection activity by the Federal Trade Commission, and yet they kept verifying it for 10 months. The best line, and this was directly from the President's office... "Federal Trade Commission settlements are only applicable to the residents of the states which had their own settlements with the company." When I sent the dispute & documentation through the Better Business Bureau, it was gone almost as soon as the BBB handed the envelope over to EQ; I actually got the BBB's "we've reviewed your complaint, and forwarded it to the company", and the deletion report one day apart. And, darn, I was so hoping that they would have put their last position in writing as their company's comment, because I had actually slipped in the documentation a trojan horse, the two "Frequently Asked Questions" of the Federal Trade Commission, both of them had as the first question (paraphrased); I am not a resident of one of the states which took action, am I affected by this. - All Federal Trade Commission settlements are nationwide; the state settlements also affect the company's activities nationwide...
