1. Aug 21, 2002 #1
   

   Kinetix Well-Known Member

   I sent a letter of via PFB about four days ago regarding the Citi/Exp CL not being reported. Just curious how long did it take for those who went this route, and did they fix the problem?

    

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3. Aug 21, 2002 #2
   

   thomas Well-Known Member

   I tried PFB about nine days ago for the first time for a complaint with Sears. So far, nothing.

    
4. Aug 21, 2002 #3
   

   javan Well-Known Member

   It depends on the company. I've received responses the same day, next and sometime no response at all.
   
   For CITI see below:
   

    
5. Aug 21, 2002 #4
   

   Kinetix Well-Known Member

   Thanx guys, I was just curious as to if Citibank is seriously onto this issue or not cuz it seem tobe a very common problem.

    

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