Stay away from this site, I had their free trial service and then cancelled yet I still got charged the 79.95 this month. They would only give a 60.00 refund even though they show I joined on 3/4 and last logged on 3/11 (when I cancelled, which they don't show).
The web site is run by TrueLink, you might want to drop them a note: TrueLink, Inc. 100 Cross St. Ste. 202 San Luis Obispo, CA 93401 Original Business Start Date: September 1996 Principal : Ms. Jan Davis President Phone Number: (805) 782-8282 Email Address: compliance@truelink.com Type-of-Business Classification: Credit Reporting Website Address: http://truelink.com/ PawMix
I received a prompt reply upon emailing to the address you provided. She stated that I should have been issued a full refund as that was their policy and they proceeded to issue the rest of my refund to me. Its nice when you get ahold of someone that offers a little courtesy and has the power to make a decision.
I agree. Stay away from them as a plague!!. They do not respond the phone or e-mail. It´s very very hard to cancel the service after you are enrolled. They sucks!!.