BOA has been good to me, so this is not a complaint - just weirdness. 1. Four years ago, I got my car loan from them, agreeing to a monthly payment each month of just under $300. Each month they send me a bill showing $0 monthly payment due and $0 balance on the account. This has been from the beginning of the loan. I know what the paymnet is, so I make it each month as promised. I just don't know why they bother sending me the same bill showing $0 owed and $0 balance. 2. Three years ago, I got my mortgage through them. I also pay escrow payments to them monthly for taxes and insurance. I just got my readjusted bill. They informed me that they are lowering my bill by $65 per month because not as much is needed for taxes and insurance. But, because they are lowering my monthly bill, there will be a shortage in the escrow account and, as a result, they will have to raise my payments by $80 per month. Bottom line is that my payment goes up $15 per month. Has anyone else noticed that they have a weird way of doing things?
