Hello There, I just talked with customer service today... a very nice rep I talked to check to see if I qualify for an auto credit line increase... she saids yup additonal $1500 on the spot... so I am happy that I got one without a credit pull.... if you want more than what the computer grant you that a hard is needed and updated info as well income etc.... but if you wait for the six months to go by and ask no hard is necessary... she told me to call back in another six months for another auto increase... she was a very nice and courteous rep... Bank Of America is the best! Thx, Kev