Breeze, I had a response from psyc doc regarding your escalating problem with AOL. I've done a search and cannot find what he's talking about. I'm sure that it's just me. Could you please tell me your experience with aol and how you handled them? Thanks! Sirrowan
I think Doc was referring to my general advice to "escalate" when a problem isn't solved by going through the appropriate channels. When I had AOL, it was $2.95 an hour and I was running DOS frontend user interface - 1992 and 93. Different world, hehe. Escalate means step up your efforts, get tough, be mean. In your case, if they seem to be getting ready to put it in collections, I would send them payment, along with a letter stating that I had previously cancelled their service, that I dispute the charges, but am paying them because I value my good credit, and that I will be pursuing "other avenues" in my attempt to straighten out the matter. I would say that if I didn't know they were a reputable internet provider, I would be contacting law enforcement to bring charges. Since they are a reputable business, please do the right thing now, and refund the money they charged me after I cancelled their service.
