I had a $1700 veterinary bill go a few months late last fall. Not smart. Last month I sent in a check for $500 and an apology note tro the vet office, said I'd send another check each few weeks. Right about the same time, got a message on my machine from a CA. Called the OC to speak directly with their bookkeeper to ensure they got my check, to explain the situation, and to let her know I'm sending more asap. She said fine, thank you, and their CA probably tried to contact me. I asked if she had sold the debt, no. So I said fine, more checks on the way, she said thanks, she'll make sure they all get recorded against the outstanding balance. Sent another check last week. CA is leaving voicemails again. What's my first move with the CA to get them to go away since I'm satisfying my bill with the Vet (and they've shown acceptance by taking my checks, cashing them, and telling me thank you on the phone?) Thanks in advance!
I would send a validation letter... this would have them explain your "supposed" obligation to "them"...
You need to have the oc contact the ca and tell them it was a bookkeeping error and to cancel the acct.
