This month is time for my increase from capital one on my gold card... I called yesterday and requested the increase. They only said that they could only increase it by $300 from $3200 to $3500. That is triffling! I was transferred to retention and she said that same thing. They are probably playing me because my balance is $2900. I could pay it off and threaten closing but who cares about c1 anyway.. I dont really use it that much. I want to put a complaint to the consumer advocate at c1. That is MR Cooke now right. Should I do it thru planetfeedback like I did in april or should I just call him?
Roni, I would go via PlanetFeedback. When I initially contacted Mr. Cooke via PlanetFeedback, he responded within 24 hours. If I can find his phone number in this mess I'll e-mail it to you. Believe it or not it's been 3 months since we moved and I'm still unpacking! Manny
Roni, Cap 1 exec. offices 1-800-955-1455 8am-5 eastern M-F Mr. Milligan in the exec. offices is very helpful as well if you cannot reach Mr. Cooke. Good luck.
