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Can you believe this one?

Discussion in 'Credit Talk' started by holis, Oct 13, 2003.

  1. Oct 13, 2003 #1
    holis

    holis Well-Known Member

    I had a collection reinserted on TU and called them today. this is what I was told that :

    1.There were no managers on duty that I could talk to
    2.There was no legal department at Trans Union
    3.They could only redispute the account

    Can you believe they would say that?
     
  3. Oct 13, 2003 #2
    jlynn

    jlynn Well-Known Member

    yes LOL

    Don't call, write, and make sure you wait 5 BUSINESS days from the date it was reinserted before you do so.
     
  4. Oct 13, 2003 #3
    holis

    holis Well-Known Member

    Its been like 13 business days :)

    I sent an email to 2 different folks at TU to see what they would do.
     
  5. Oct 13, 2003 #4
    Hedwig

    Hedwig Well-Known Member

    I wouldn't e-mail. WRITE a letter--send it CRRR. Then you have proof of mailing and proof of delivery.

    Send it to their legal department. If you don't get satisfaction, your next letter is an ITS.
     
  6. Oct 14, 2003 #5
    holis

    holis Well-Known Member

    The guy i emailed at TU removed it within 10 mins.
     
  7. Oct 14, 2003 #6
    Lainie5374

    Lainie5374 Well-Known Member

    Did you just use the general TU e-mail?
     
  8. Oct 14, 2003 #7
    holis

    holis Well-Known Member

    Pm me if you want address, i dont want him spammed for his helpfulness.
     
  9. Oct 14, 2003 #8
    holis

    holis Well-Known Member

    bah no pms here :p

    Try :

    WMunger@ transunion.com

    I got his name from another post either here or on creditboards.
     

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