Cap1 Success

Discussion in 'Credit Talk' started by am, Apr 18, 2001.

  1. am

    am Guest

    Called the other day and they would not reduce/remove the $59 yearly fee. They had just got me for $39 for an upgrade to "gold" and a $100.00 CL increase. So, I said CLOSE IT. I called them back today---they refunded the 39 and reduced the yearly to 29.50.
    I plan to keep this card due to the fact that I have a lot of new credit and it's harming me while the Cap 1 account is now over a year old.
    Shall I call this a true success or am I getting happy over nothing?
  2. Marie

    Marie Well-Known Member

    write planetfeedback. you'll get a response in a day or so. then call them and see what more you can get. You did great!

    Now see if you can push your position a bit :)
    When you talk to the exec offices... get the annual fee permanantly waived and say you really expected a bigger credit line increase.

    see what happens. A quick letter and then a quick phone call might yield you even more results. And if not, you did great already :)

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