Well, I sent in a question to capital one regarding my 2 accounts. I mentioned the drop in interest rate and inquired how I am not seeing any benefits of the drop in rate. I also inquired about the $72 annual fee on one of my cards and the $36 dollar fee on the other. I ended by asking when I would be qualified for another increase. Our friend called and left a message that he has sent me a correspondence in reference to my questions. This was yesterday. I have not received any emails from him. I was wondering if anyone else received an actual letter from Capital One regarding their question/complaint/compliment filed via planetfeedback. Mike G. In my quesiton, I stated how impressed I was with Mr. Miller in his willingness to solve my previous issues.