I wrote Capital One Collections and offered $500.00 to settle and explained the reason for the delinquency. I told them I thought $500.00 for a $200.00 card was very fair. They responded with a payment of $500.00 but a "paid by settlement" with a rating of r9. Did they think I was crazy? So I wrote them again..and told them again explaining the reason for delinquency and advising them that there are no laws that point to the issue of changing, removing a debt. The reply I received in the mail today read: "We are unable to ALTER the original settlement offer" because "a review of the rating on your account and the circumstances which led to your delinqency shows to OUR satisfaction that we have conformed with the requirements of the Federal Fair Credit Reporting Act. As a result, we are unable to change your rating." What are they talking about? What should my next step be? I was thinking maybe offering the $500.00 with a confidentially clause, but I do not know how to word a letter. I am not talking to these people, they INSIST on having my telephone number. But I will only correspond in writing. Any suggestions are greatly appreciated.