Capital One/Mr. Miller!

Discussion in 'Credit Talk' started by PSUgirl, Jun 26, 2001.

  1. PSUgirl

    PSUgirl Guest

    On Saturday morning, I looked at my account online through cap one's web site. My limit was still 2700.00.

    That same afternoon I went on the site again to make a payment on my balance and my limit went down to 2000.00.

    I quickly called customer service and went through an account supervisor to find out why this happened. I was upset because my balance was 2000 and i didnt want to be right at my limit (im trying to get my high limit reported on my credit files, but not all the way to my limit, in fear of going over with the interest attached)....

    Anyway, the supervisor didnt know why my limit was decreased. I had to call the exec offices on Monday.

    I automatically asked for Mr. Miller because, whenever i have a problem i go to him.

    He called me this morning and left a message on my voice mail. He is still researching what happened. He is increasing my limit back to 2700.00 and he is waiving a 50.00 fee i was charged, when i did a cash advance off my card.

    I think mr. miller is SOOOO cool. He told me that if i have any more problems, go directly to him!

  2. Cadillac408

    Cadillac408 Well-Known Member

    I thought he was leaving the company????

    Or is Mr. Miller the *Glenn King* of Capital One???
  3. PSUgirl

    PSUgirl Guest

    I never asked if he was leaving. Didnt want to get that personal.

    Even though he may or maynot be leaving, he is still doing an outstanding job for the customers of capitalone.

    he is the S#it!

  4. cosjef

    cosjef Well-Known Member

    Does anyone know if having your high credit on your Cap1 card is like them reporting the credit limit? Does FICO scoring see it the same way?
  5. MiamiBlues

    MiamiBlues Well-Known Member

    I thought he was leaving the company also. Can someone provied his telephone number, address or e-mail address please?


  6. marci

    marci Well-Known Member

    Write Capital One at Send the letter to Capital One Financial c/o Richard Fairbank. You should get an-email or phone call from the consumer advocate office within a week inviting you to call back and speak with him.
  7. MiamiBlues

    MiamiBlues Well-Known Member

    Thanks for the info!

  8. lbrown59

    lbrown59 Well-Known Member

    What a great way to collect unearned over limit fees.
    These hoodlums have more tricks than a thousand magicians ===============================________________________________________________

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