We've tried everything to get the 10k back. We;ve been hung up on or "disconnected" several times, transferred to so many different departments, talked to a dozen "managers", written letters to different government agencies, called the local news and written the local papers. It's been exhausting and an emotional headache. The original amount was $10K but with all the fees and interest, it is now over $30K. I dont see how they can do this. If this happened to me, it has to have happened to other people. It should be a very simple accounting fix. How many thousands to they have sitting in accounts their software cannot access? We always pay on time, usually the entire balance. They are so quick to sue everyone else but they wont return my money. I have my own business and I really could use the money to keep it alive. I dont know where to turn for help.
They are not the scam , are they ?? Many people have invested in there scheme . I also was thinking of it .
You definitely need to be dealing with someone higher than a CSR, even a supervisor. I'd start with the general counsel. I don't have the phone number, but you can probably find one on their main corporate website (not the credit card site). Here's the info. Try Mr. Finneran first, but I gave you the CEO's name just in case. General Counsel is John G. Finneran CEO is Richard Fairbank Address: 1680 Capital One Drive, McLean, VA 22102
I meant to post this on your other thread, but got it here by mistake. The address I just gave you is their corporate headquarters, I think that's where you would serve them. But you might check with the Virginia Secretary of State to see who their registered agent is. I believe they are still a Virginia corporation.
