Capital One Update......(long)

Discussion in 'Credit Talk' started by Hermit5, Jul 31, 2002.

  1. Hermit5

    Hermit5 Well-Known Member

    After reading here yesterday things may change at Capital One starting in August I decided to ask for a limit increase on my card that is now 6 months old.

    I wanted to beat the August deadline.

    I PFB'd them and Mr.Cooke responded today and doubled it. Now before you get too excited, it is a platinum card and a $500. balance. He doubled it.

    I spoke with him about the changes at Capital One and expressed my concerns as a sub-prime client.
    I mentioned tha there was lots of talk on the net about the chances and that some were concerned that we may get hit with much higher interest rates such as Providian ( I also said I don't consider them in the same class as Providian).

    He assured me as far as clients go its pretty much business as usual and that no changes as far as rates or anything that would effect my accounts were in the pipeline.

    He did say they are weathering a storm now and they had to do alot of upgradeing but they were in great shape. He said they would weather the storm.

    I told him I'd stay a loyal client through it all and he thanked me very much.

    I had a fraud alert specialist call me last night about my card and and she said the same thing. That Capital One is the strongest its ever been.

    I When I PFB'd him this time I used a version of the goodwill letter in thanking them for helping me throughout the past year and mentioned I know they had their challanges now and affirmed that I would remain loyal through it all.

    Perhaps they really need to hear that now when requesting limit increases.

    So I have gone from a $500 classic to 2 platinum, 1 classic with a total combined limit of $3500 since I found this board in December. My scores are in the low 600's and I still have derogs I am working on.

    I like Cap One.
     

Share This Page