My intro 2.9% rate is about to expire. The "go to" APR is 12.65%, variable. Called customer service, asked for a lower "go to" rate. They wouldn't budge. Escalated to a Supervisor. No go. Hung up & called again. This time I said I'm calling to close my $12,000-limit Chase Platinum account. The rep said she'd have to transfer me to an "Account Specialist" (read: Retention Agent). The Agent inquired why I'm closing. I said the "go to" APR was not competitive, to which she responded, "I'll give you the lowest we offer: either fixed 9.9% or variable P+3.49% (currently 8.24%). Pick either one. That's a great rate". I had to agree. Then she said, "I'm also going to make you a BT offer. Transfer now $5,000 or more to your Chase account, and I'll get you a 1.9% promo rate for 6 months. That's a terrific offer". I had to agree again. Saar
Saar, They do offer lower. Mine is prime +1.4. I have had that rate since I opened the account a little over 2 years ago. But your new rate is much better than the old one.
Thanks, the other. I doubt they offer any lower, unsolicited rate today. For example, some Citi accounts opened prior to ~1998 were for fixed ~7% APR. Citi did not cancel these accounts or change their terms, but they've discontinued offering it to new applicants. Saar
Yep. We've recently had lots of complaints concerning their (new & old) APRs. I wonder why no one else here has ever tried to negotiate their APR with Chase "R". It works. Saar
Why do you call it Chase "R"... I am sorry I must be missing something.. I've just moved our chase debt 5, 140 @ 6.4% to a Citi Card for 3.9% until paid off. I have also a 0% and a 2.9 until September.. maybe I will try Chase again in August.
