citi apr reduced with help of pfb

Discussion in 'Credit Talk' started by leo728, Sep 5, 2001.

  1. leo728

    leo728 Well-Known Member

    Today a citibank rep called me and told me they received my letter and eventough my account is new and I did not have prior history with citibank she could reduce my apr to prime +3.9.

    Before this, I have tried to no avail to get a reduction over the phone. I had no luck at all.

    I wrote a letter to citicorp on planet feedback last week and fired it off. Well like I said, today they called and I got the reduction!!!

    I now have a citi platinum select with a 6.9apr bt offer for 6 months with no fees. After that I will have a apr of prime +3.9.

    PFB is great !

    I know that citibanks CSR department is great and the "R" department normally bends over backwards to help out, but if all fails, try PFB next time.


    below is a edited version of my letter.

    August 29, 2001

    Sanford I Weill, CEO
    Citibank N A
    399 Park Avenue
    New York, NY 10022-4614


    Dear Mr. Weill,

    I expect a great deal out of any bank I do business with, because it plays such an important role in my financial life. And when a bank exceeds my expectations, as yours did recently, I make it a point to pass along some well-deserved praise. .

    I recently applied for an aadvantage card from Citibank. I am very pleased with the card and the generous credit line I was given. The customer service has been very polite and been very helpful in helping me upgrade my aadvantage card to a platinum select card.

    I did however expect a lower apr rate; my current rate is 14.65% for purchases and 19.99 for cash advances. I like your card and if the rates where a little more competitive, your card would be the first card I would use whenever the occasion presents itself.

    I would appreciate it if you could lower my apr, you will have gained a customer for life

    My info ....., account number ........

    I've always been extremely pleased with the service I've received at your bank. Because of this, I definitely plan on using your bank in the future, and I'll definitely recommend you to others.

  2. romanduv

    romanduv Well-Known Member


    How long have u had the card before using PF?
    Do u know if they gave u the lower APR based on a credit review?

  3. leo728

    leo728 Well-Known Member

    I just got the card 2 weeks ago. And I am pretty sure they did not check my credit report. I have not seen a new inquiry on any of my reports online.
  4. sam

    sam Well-Known Member

    keep working it, as time goes by the big "R" will give you a lower rate. I used "R" twice to get prime+0.9%
  5. leo728

    leo728 Well-Known Member

    thanks sam for the info.

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