Today, I received a letter from MBNA and they told me my Netscape Card Platinum Plus has been transferred to MBNA. Here is the letter: Re: Your account number XXXX Dear Customer: The ownership,servicing and administration of your Citibank credit card program has been transferred to MBNA America Bank,N.A. A few of the outstanding features of your new credit card program are as follows: *Oustanding Customer Service 24 hours a day, 7 days a week *Credit line increase request by telephone answered in 30 mintues or less *24-hour access to your account via the Internet Here are some important dates and information for credit card accounts that are open and in good standing: On January 5,2003, your replacement Mastercard(s) will be mailed and will display a new credit card account number. If your account is eligible for a replacement card(s), it will be mailed to the address indicated above. If you received a replacement credit card(s): * You may begin to use your replacement credit card(s) on January11,2004. Discontinue using your former credit card(s) and convenience checks on this date as well. Afew weeks after receiving your replacement credit cards(s), you will received new conveience checks, aPersonal Identification Number (PIN) and a brochure detailing the benefits on your account *Payment will no longer be accepted in branches, and the automatic payment feature (payment automatically transferred from a checking or savings account to your credit card account) will be discontinued as fo January 7,2004. On or after January 11,2004, visit www.mbnanetaccess.com to schedule payment via the Internet for up to one year in advance,otherwise,please mail credit card payment to the address provided on your monthly billing statement. *Your credit card Agreement is being amended to include an Arbitation provision as described in the enclosed Accoutn Information Document. *Any merrchant that automatically charges your credit card accountfor items such as Internet services, magazine subscriptions, or insurance premiums should be advised of your new account number as soon a your receive it. If your mailing address has changed, or if you have any question regarding your current account , please contact Citibank at 1-800-838-1520. We thank you for your business and look forward to serving you in the future. Sincereky, Anne T. Hogan Senior Executive Vice President MBNA America Bank, N.A. The rate for purchases, BT, convenience checks and Cash advances is 6.99% fixed. No promotional rate for this account. By the way, I haven't received any letter from MBNA and they took over my Hilton HHonors Signature Visa. I think they only sell all Netscape credit card portfolio to MBNA. Ron.
I'm sorry MBNA doesn't offer the direct debit from your checking account. I like that about Citibank. My minimum is deducted on the due date, I can pay any amount over that I want, either online or by mail. Maybe MBNA is afraid if they do that, they'll lose their late fee revenue.
I DID IT LAST WEEK!!! SINCE WHEN DO THEY NOT OFFER IT ANY MORE???? <EDIT> OR are you saying AUTOMATIC MINIMUM PAYMENTS ONLY (WITH-OUT YOU SCHEDULING THEM)
I don't have any problems with MBNA and I'm glad to sell my account to MBNA ,NOT BANK ONE. I usuallly schedule payment to pay the accounts (deducted from my checking account) and I have no problems wwith that. Ron.
This is what I was referring to. I don't want to schedule through the internet for up to a year (which means that at some future point I have to remember it again). I want them to just DEBIT MY CHECKING ACCOUNT on the DUE DATE for the MINIMUM PAYMENT. I always get a statement and it tells me that my next autopay will be $xxx on such and such a date. I prefer it that way. I know that my minimum is paid, and I can pay whatever else I want either online or by mailing a check. I don't do all of my accounting and banking on the web, and have no intention of doing so. I don't want to be FORCED to that position. If I want to go online and make a payment, fine. But I don't want that to be the default.
