You wrote: MY "GO-TO" INTEREST RATE IS 12.74% (WAY TO HIGH) I WOULD LIKE TO HAVE YOUR BEST RATE THAT IS PRIME + 0.90% THAT IS 5.65%. Citibank: We received your request to lower the APR on your account. At this time, your account has the lowest rate available. If you have further questions or comments, please feel free to contact us. Thank you for using our website.
They didn't lie. "Lowest rate available" means the lowest rate you're eligible for with customer service. But you now have the direct # for Citi "R", what are you waiting for. Saar
You have to use the card to get a better rate. Use it like you stole it for a few months then call "R" directly.
I have a hard time believing that they can give out a prime + .90%, when their employee rate is prime + 1.00%...
LOWEST RATES AVAILABLE ARE... PRIME + 0.90% PRIME + 1.90% PRIME + 2.90% SO WHY SHOULD I ACCEPT PRIME + 7.99%??? THEY WON'T EVEN COUNTER OFFER PRIME + 1.90% OR EVEN PRIME + 2.90% F.Y.I. my BofA is PRIME + 0.00% (BT)