CITIBANK retention success!

Discussion in 'Credit Talk' started by sam, Feb 9, 2001.

  1. sam

    sam Well-Known Member

    After having my account for 4 cycles, i called up to talk to retention "im interested in transferring out all of my balances and closing".

    "hold.."

    "Hi we'd like to offer to reduce your rate 5% to 12.4% on purchases, is your credit line sufficient?"

    (after hearing from someone here) i said thats great, my line is fine.

    "have a nice day!"

    citibank platinum select :)
    woohoo
     
  2. Greg

    Greg Guest

    RE: CITIBANK retention success

    EXCELLENT, SAM! Congratulations!
     
  3. Saar

    Saar Banned

    RE: CITIBANK retention success

    Now THAT is a prime card. All other Citibank Plat Select holders: Get set, ready, GO!


    Saar
     
  4. Reshod

    Reshod Well-Known Member

    RE: CITIBANK retention success

    Thanks Sam,
    i followed suit and called Citibank. They also lowered my APR to 12.4%.

    Citibankers?? Call NOW

    His name was Bill in retention.

    Good Luck

    Reshod


    sam wrote:
    -------------------------------
    After having my account for 4 cycles, i called up to talk to retention "im interested in transferring out all of my balances and closing".

    "hold.."

    "Hi we'd like to offer to reduce your rate 5% to 12.4% on purchases, is your credit line sufficient?"

    (after hearing from someone here) i said thats great, my line is fine.

    "have a nice day!"

    citibank platinum select :)
    woohoo
     
  5. zip

    zip Well-Known Member

    RE: CITIBANK retention success

    what phone # did you guys use???
     
  6. sam

    sam Well-Known Member

    RE: CITIBANK retention success

    I called in to the standard citibank support # on the back of my plat select card! they were so nice.
     
  7. zip

    zip Well-Known Member

    RE: CITIBANK retention success

    yes they are great!! had a great talk with one of their reps and got both my cards lowered!! thanks guys!!
     
  8. dave

    dave Well-Known Member

    RE: CITIBANK retention success

    zip--which cards do you have and what's your new APR on each?
     
  9. zip

    zip Well-Known Member

    RE: CITIBANK retention success

    i have citi plat-was 17.9 to 14.0 then i have citi advantage gold was 19.8 now 12.4!!
     
  10. dave

    dave Well-Known Member

    RE: CITIBANK retention success

    Thanks for the information zip. I didn't know they would reduce the APR that much on the aadvantage card. I haven't carried a balance on it because the APR is so high.
     

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