I went out on a lunch break at work to pick up supplies for my classroom. Upon my return, I find out that citibank called. The secretary stated she was busy and couldnt take a message, but the person said she would leave a message on my home phone. Now, I am thinking that the match my go into overtime. So I call my voice mail to check and see if anyone called and there it is a message from The Office of the President for Citibank. She left a number for me to call but I didnt have a pencil/pen (I was in a bookroom) nearby. I believe this would be in reference to the Planetfeedback letter I sent last week. I complained about the miscommunication given to me by citibank customer representatives. I demanded a 2nd card with a low APR and high balance. I am going to call when I get home and will let you all know the outcome. Mike G. ps I hope she is up to par with Mr. Miller.